Challenges for marketing analytics application in Algerian enterprises: An empirical analysis
Online veröffentlicht: 30. Juni 2024
Seitenbereich: 99 - 108
Eingereicht: 09. Apr. 2024
Akzeptiert: 13. Juni 2024
DOI: https://doi.org/10.19275/rsep178
Schlüsselwörter
© 2024 Soraya Sedkaoui et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
This study examines the difficulties encountered by Algerian enterprises in effectively employing marketing analytics. The research examines the influence of internal organizational factors, such as limited resources, investment in IT, and organizational culture, as well as external factors like regulatory constraints and economic conditions, on the probability of using marketing analytics. This analysis is based on a survey of 43 organizations. The results indicate that resource limitations, insufficient investment in IT, and a deficiency in a culture that values data-driven decision-making are significant obstacles to the application of marketing analytics. Regulatory considerations pose obstacles to the utilization of these analytical tools, especially in companies that handle sensitive client data. However, the perceived economic impact is not seen as the main factor driving the application of marketing analytics.