Knowledge management vs business process management in contemporary enterprises
Online veröffentlicht: 24. Sept. 2016
Seitenbereich: 31 - 37
Eingereicht: 10. Okt. 2015
Akzeptiert: 15. Mai 2016
DOI: https://doi.org/10.1515/emj-2016-0014
Schlüsselwörter
© 2016 Agnieszka Bitkowska, published by De Gruyter Open
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.