Developing a Patient-centered Care Information System for Hemodialysis Clinic Services
, , and | Dec 25, 2023
Published Online: Dec 25, 2023
Page range: 43 - 52
Received: Nov 06, 2021
Accepted: Jan 09, 2023
DOI: https://doi.org/10.3889/oamjms.2023.7856
Keywords
© 2023 Elsye Maria Rosa et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.
BACKGROUND
Patient-centered care is a service process that focuses on the patient. All health workers collaborate in providing services to patients undergoing dialysis at risk of adverse events. The information system is very urgent to develop as a tool for monitoring hemodialysis (HD) services. System monitoring can prevent medical errors in the hospital.
AIM
The aim of the study was to develop a Patient-Centered Care Information System at the HD clinic and make the monitoring systems for doctors and nurses. This study was conducted in Nitipuran Health Center of HD care specialists. The data were obtained from the interview in 12 participants consisting of nursing in Nitipuran Health Center of HD care specialist.
METHODS
This was a qualitative research with a design case study with focus group discussion.
RESULTS
An electronic medical record was built to provide better service for dialysis patients at HD clinics. According to the healthcare workers’ convenience, the system that could input PCs and tablets used two different approaches. A PC-based system is for doctors, and the tablet-based system is used by nurses who frequently monitor dialysis patients.
CONCLUSION
The system built will make it easier for healthcare workers to monitor dialysis care from start to finish.