[Antai, I., & Olson, H. (2013). Interaction: a new focus for supply chain vs supply chain competition. International Journal of Physical Distribution & Logistics Management, 43(7), 511-528. doi: 10.1108/IJPDLM-06-2012-0195.10.1108/IJPDLM-06-2012-0195]Search in Google Scholar
[Awad, J., Gichinga, A., & Ahmed, A. (2015). Effect of workplace Stress on Employee Performance in the County Government in Kenya. A case study of Kilifi County Government. International Journal of Scientific Research and Publications, 15(10), 1-8.]Search in Google Scholar
[Belias, D., Koustelios, E., Koutiva, M., & Zournatzi, E. (2013). Occupational stress and emotional intelligence among Greek Bank employees. International Journal of Human Resource Studies, 4(3), 79-101. doi: 10.5296/ijhrs.v3i4.4372.10.5296/ijhrs.v3i4.4372]Search in Google Scholar
[Cameli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of Management Psychology, 18(8), 788-813. doi: 10.1108/02683940310511881.10.1108/02683940310511881]Search in Google Scholar
[Choerudin, A. (2016). The effect of emotional intelligence on job performance and turnover intention: An empirical study. Polish Journal of Management Studies, 14(1), 51-62. doi: 10.17512/pjms.2016.14.1.05.10.17512/pjms.2016.14.1.05]Search in Google Scholar
[Darvish, H., & Nasrollahi, A.A. (2011). Studying the relations between emotional intelligence and occupational stress: A case study at Payame Noor University. Economic Sciences Series, 2(18), 38-49.]Search in Google Scholar
[Dhani, P., & Sharma, T. (2017). Effect of emotional intelligence on job performance of IT employees: A gender study. Procedia Computer Science, 122, 180-185. doi: 10.1016/j.procs.2017.11.358.10.1016/j.procs.2017.11.358]Search in Google Scholar
[Eisenhardt, K.M., & Graebner, M.E. (2007). Theory building from cases: opportunities and challenges. Academy of Management Journal, 50(1), 25-32. doi: /10.5465/amj.2007.24160888.10.5465/amj.2007.24160888]Search in Google Scholar
[Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. doi: 10.2307/3151312.10.2307/3151312]Search in Google Scholar
[Gillespie, N.A., Walsh, M., Winefield, A.H., Dua, J., & Stough, C. (2001). Occupational stress in universities: staff perceptions of the causes, consequences, and moderators of stress. Work & Stress, 15(1), 53-72. doi: 10.1080/02678370117944.10.1080/02678370117944]Search in Google Scholar
[Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., & Tatham, R.L. (2009). Multivariate Data Analysis. New Jersey, NJ: Pearson Education Limited.]Search in Google Scholar
[Hajli, N., Shanmugam, M., Powell, P., & Love, P.E.D. (2015). A study on the continuance participation in on-line communities with social commerce perspective. Technological Forecasting and Social Change, 96, 232-241. doi: 10.1016/j.techfore.2015.03.014.10.1016/j.techfore.2015.03.014]Search in Google Scholar
[Hon, A.H.Y., & Chan, W.W. (2013). The effects of group conflict and work stress on employee performance. Cornell Hospitality Quarterly, 54(2), 174-184. doi: 10.1177/1938965513476367.10.1177/1938965513476367]Search in Google Scholar
[Irawanto, D.W., Noermiyati, N., & Primasari, D. (2015). The effect of occupational stress on work performance of female employees: Study in Indonesia. Journal of Management Research and Innovation, 4(2), 336-345. doi: 10.1177/2319510X15602970.10.1177/2319510X15602970]Search in Google Scholar
[Ismail, A., Suh-Suh, Y., Ajis, M.N., & Dollah, N.F. (2009). Relationship between occupational stress, emotional intelligence and job performance: An empirical study in Malaysia. Theoretical and Applied Economics, 10, 3-16.]Search in Google Scholar
[Järvensivu, T., & Törnroos, J.A. (2010). Case study research with moderate constructionism: conceptualization and practical illustration. Industrial Marketing Management, 39(1), 100-108. doi: 10.1016/j.indmarman.2008.05.005.10.1016/j.indmarman.2008.05.005]Search in Google Scholar
[Johari, J., & Yahya, K. (2009). Linking organizational structure, job characteristics and job performance construct: A proposed framework. International Business Management, 4(3), 145-152. doi: 10.5539/ijbm.v4n3p145.10.5539/ijbm.v4n3p145]Search in Google Scholar
[Kafetsios, K., & Zampetakis, L.A. (2008). Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affective at work. Personality Individual Differences, 44(3), 712-722. doi: 10.1016/j.paid.2007.10.004.10.1016/j.paid.2007.10.004]Search in Google Scholar
[Kalyar, M.N., Shafique, I., & Ahmad, B. (2019). Job stress and performance nexus in tourism industry: A moderation analysis. An international Interdisciplinary Journal, 67(1), 6-21.]Search in Google Scholar
[Karasek, R., Brisson, Ch., Kawakami, N., Houtman, I., Bongers, P., & Amick, B. (1998). The Job Content Questionnaire (JCQ): An instrument for internationally comparative assessments of psychosocial job characteristics. Journal of Occupational Health Psychology, 3(4), 322-355.10.1037/1076-8998.3.4.322]Search in Google Scholar
[Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., de Vet, H.C.W., & van der Beek, A.J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331-337. doi: 10.1097/JOM.0000000000000113.10.1097/JOM.0000000000000113]Search in Google Scholar
[Lazarus, R.S. (1999). Stress and emotions: A new synthesis. New York, NY: Springer Publishing Company.]Search in Google Scholar
[Leon, R.D., & Tănăsescu, R.I. (2018). Emotional Intelligence and Occupational Stress in Romanian Organizations. Management Dynamics in the Knowledge Economy, 6(1), 51-65.10.25019/MDKE/6.1.03]Search in Google Scholar
[Miao, C., Humphrey, R.H., & Qian, S. (2017). A meta-analysis of emotional intelligence and work attitudes. Journal of Occupational and Organizational Psychology, 90(2), 177-202. doi: 10.1111/joop.12167.10.1111/joop.12167]Search in Google Scholar
[Mook, D.G. (1983). In defense of external invalidity. American Psychologist, 38, 379-387. doi: 10.1037/10109-020.10.1037/10109-020]Search in Google Scholar
[Nasee, Z., Chishti, S.H., Rahman, F., & Jumani, N.B. (2011). Impact of emotional intelligence on team performance in Higher Education Institutes. International Online Journal of Educational Sciences, 3(1), 30-46.]Search in Google Scholar
[Nunnally, J. (1978). Psychometric methods. New York, NY: McGraw-Hill.]Search in Google Scholar
[O’Boyle, E.H., Humphrey, R.H., Pollack, J.M., Hawver, T.H., & Story, P.A. (2011). The relation between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 32(5), 788-818. doi: 10.1002/job.714.10.1002/job.714]Search in Google Scholar
[Petrides, K.V. (2009). Technical manual for the Trait Emotional Intelligence Questionnaires (TEIQue). London, UK: London Psychometric Laboratory.]Search in Google Scholar
[Rashmi, R. (2017). Emotions and Performance: Role of Emotional Intelligence. NMIMS Management Review, 34(1), 95-105.]Search in Google Scholar
[Ratnawat, R.G., & Jha, P.C. (2014). Impact of job-related stress on employee performance: A review and research agenda. IOSR Journal of Business and Management, 16(11), 1-6. doi:10.9790/487x-161150106.10.9790/487X-161150106]Search in Google Scholar
[Rezvani, A., Khosravi, P., & Ashkanasy, N.M. (2018). Examining the interdependencies among emotional intelligence, trust, and performance in infrastructure projects: A multilevel study. International Journal of Project Management, 36(8), 1034-1046. doi: 10.1016/j.ijproman.2018.08.002.10.1016/j.ijproman.2018.08.002]Search in Google Scholar
[Safaria, T., Othman, A., & Wahab, M.N.A. (2010). Religious coping, job insecurity and job stress among Javanese academic staff: A moderated regression analysis. International Journal of Psychological Studies, 2(2), 159-169. doi: 10.5539/ijps.v2n2p159.10.5539/ijps.v2n2p159]Search in Google Scholar
[Shukla, A., & Srivastava, R. (2016). Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees. Cogent Business & Management, 3(1), 1-18. doi: 10.1080/23311975.2016.1201905.10.1080/23311975.2016.1201905]Search in Google Scholar
[Stephens, J.P., & Cameli, A. (2016). The positive effect of expressing negative emotions on knowledge creation capability and performance of project teams. International Journal of Project Management, 34(5), 862-873. doi: 10.1016/j.ijproman.2016.03.003.10.1016/j.ijproman.2016.03.003]Search in Google Scholar
[Tihan, E., & Ghiza, L. (2002). Stress – fiziological and psychological mechanisms. Case study in the organizational environment [Stresul-mecanisme fiziologice şi psihologice, studiu de caz în mediul organizațional]. Bucharest: Focus.]Search in Google Scholar
[Van Rooy, D.L., & Viswesvaran, C. (2003). Emotional intelligence: a meta-analytic investigation of predictive validity and nomological net. Journal of Vocational Behavior, 65(1), 71-95. doi: 10.1016/S0001-8791(03)00076-9.10.1016/S0001-8791(03)00076-9]Search in Google Scholar
[Wu, Y.C. (2011). Job stress and job performance among employees in the Taiwanese finance sector: The role of emotional intelligence. Social behavior and personality, 39(1), 21-32. doi: 10.2224/sbp.2011.39.1.21.10.2224/sbp.2011.39.1.21]Search in Google Scholar
[Yin, R.K. (2014). Case studies: design and methods. Thousand Oaks, CA: Sage.]Search in Google Scholar
[Yozgat, U., Yurtkoru, S., & Bilginoglu, E. (2013). Job stress and job performance among employees in public sector in Instanbul: examining the moderating role of emotional intelligence. Procedia - Social and Behavioral Sciences, 75, 518-524. doi: 10.1016/j.sbspro.2013.04.056.10.1016/j.sbspro.2013.04.056]Search in Google Scholar
[Zysberg, L., Orenshtein, C., Gimmon, E., & Robinson, R. (2017). Emotional intelligence, personality, stress, and burnout among educators. International Journal of Stress Management, 24(1), 122-136. doi: 10.1037/str0000028.10.1037/str0000028]Search in Google Scholar
