The Role of Social Media and User-Generated-Content in Millennials’ Travel Behavior

Abramovich, G. (2018). 15 Mind-Blowing Stats About Digital Trends in Travel and Hospitality. Retrieved June 23, 2018, from https://www.cmo.com/features/articles/2017/5/5/15-mind-blowing-stats-about-digital-trends-in-travel-hospitality-tlp-ddm.html#gs.F0KKiqYSearch in Google Scholar

Ana, M.-I. (2018). Tourism Industry in the New Member States. Key Countries and Destinations. Management & Marketing. Challenges for the Knowledge Society, 13(1), 812-830. doi: 10.2478/mmcks-2018-000710.2478/mmcks-2018-0007Search in Google Scholar

Artola, R.M., & Sánchez García, J. (2019). User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction. Journal of Travel Research, 58(2), 253-265. doi: 10.1177/004728751774601410.1177/0047287517746014Search in Google Scholar

Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2016). Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews. Journal of Hospitality Marketing & Management, 25(1), 1-24. doi: 10.1080/19368623.2015.98363110.1080/19368623.2015.983631Search in Google Scholar

Bockhorni, M. (2014). Customer Journey optimieren - Touchpoint-Analyse im Multichannel-Marketing. Retrieved June 23, 2018 from https://www.onlinemarketing-praxis.de/web-controlling/customer-journey-optimieren-touchpoint-analyse-im-multichannel-marketingSearch in Google Scholar

Carter, E. (2017). Social Media, Mobile, and Travel: Like, Tweet, and Share Your Way Across the Globe. Retrieved June 23, 2018 from https://www.webpagefx.com/blog/social-media/social-media-mobile-travel/Search in Google Scholar

Chaffey, D., Ellis-Chadwick, F., Mayer, R., & Johnston, K. (2009). Internet Marketing: Strategy, Implementation and Practice. Essex, UK: Pearson Education.Search in Google Scholar

Corr, P. (2013). Approach and Avoidance Behaviour: Multiple Systems and their Interactions. Emotion Review, 5(3), 285-290. doi: 10.1177/175407391347750710.1177/1754073913477507Search in Google Scholar

Eastin, M.S. (2010). Handbook of Research on Digital Media and Advertising: User Generated Content Consumption. Hershey, PA: IGI Global.Search in Google Scholar

European Commission (1997). Electronic Commerce: Commission presents framework for future action. Retrieved March 18, 2018 from http://europa.eu/rapid/press-release_IP-97-313_en.htm?locale=enSearch in Google Scholar

Eurostat (2018). Tourism Database. Retrieved March 3, 2019 from https://ec.europa.eu/eurostat/web/tourism/data/databaseSearch in Google Scholar

Eurostat (2019). Tourism in the EU - Number of Nights Spent in the EU Up by 2% in 2018. Retrieved March 3, 2019 from https://ec.europa.eu/eurostat/documents/2995521/9516057/4-23012019-APEN.pdf/336716b1-18e5-4250-a102-3b8102bac792Search in Google Scholar

Garín-Muñoz, T., & Pérez-Amaral, T. (2011). Internet Usage for Travel and Tourism. Case of Spain. Tourism Economics, 17(5), 1071-1085. doi: 10.2139/ssrn.157108510.2139/ssrn.1571085Search in Google Scholar

Gretzel, U. (2007). Consumer Generated Content - Trends and Implications for Branding. e-Review of Tourism Research, 4(3), 9-11.Search in Google Scholar

Gurung, D.J., & Goswami, C. (2017). Role of user generated content in destination image formation. International Journal of Tourism and Travel, 10(1), 6-16.Search in Google Scholar

Hecht, B., & Gergle, D. (2010). On the “Localness” of User-Generated Content. In Inkpen, K., & Gutwin, C. (Eds.), Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work (pp.229-232). Savannah, GA: ACM.Search in Google Scholar

Hsu, C., & Huang, S. (2007). Travel Motivation: A Critical Review of the Concept’s Development. In Woodside, A., & Martin, D. (Eds.), Tourism Management: Analysis, Behaviour, and Strategy (pp.14-28). Oxfordshire, UK: CABI.Search in Google Scholar

Hudak, M., & Kianickova, E.M. (2017). The importance of e-mail marketing in e-commerce. Procedia Engineering, 192, 342-347.10.1016/j.proeng.2017.06.059Search in Google Scholar

Jamaludin, M., Aziz, A., Mariapan, M., & Lim Ain Lin, E. (2017). Trust on Social Media Content Among Travelers. International Journal of Academic Research in Business and Social Sciences, 7(12), 214-221.Search in Google Scholar

Kaplan, A., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53, 59-68. doi: 10.1016/j.bushor.2009.09.00310.1016/j.bushor.2009.09.003Search in Google Scholar

Lo, S.T., McKercher, B., Lo, A., Cheung, C., & Law, R. (2011). Tourism and online photography. Tourism Management, 32(4), 725-731. doi: 10.1016/j.tourman.2010.06.00110.1016/j.tourman.2010.06.001Search in Google Scholar

Manrai, L.A., & Manrai, A.K. (2011). Hofstede’s Cultural Dimensions and Tourist Behaviors: A Review and Conceptual Framework. Journal of Economics, Finance and Administrative Science, 16(31), 23-48.Search in Google Scholar

Maslow, A. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396. doi: 10.1037/h005434610.1037/h0054346Search in Google Scholar

Maslow, A. (1970). Motivation and Personality (2nd edition). New York, NY: Harper & Row.Search in Google Scholar

MDG Advertising (2017). 7 Travel Marketing Trends Worth Exploring in 2017. Retrieved June 23, 2018 from https://www.mdgadvertising.com/marketing-insights/7-travel-marketing-trends-worth-exploring-in-2017/Search in Google Scholar

Miller, C. (2017). How Instagram Is Changing Travel. Retrieved June 23, 2018 from https://www.nationalgeographic.com/travel/travel-interests/arts-and-culture/how-instagram-is-changing-travel/Search in Google Scholar

Mkono, M., & Tribe, J. (2017). Beyond reviewing: Uncovering the multiple roles of tourism social media users. Journal of Travel Research, 56(3), 287-298. doi: 10.1177/004728751663623610.1177/0047287516636236Search in Google Scholar

Moens, M.-F., Li, J., & Chua, T.-S. (2014). Mining User Generated Content Social Media and Social Computing. Boca Raton, FL: CRC Press.10.1201/b16413Search in Google Scholar

Mooradian, T.A. (2012). Strategic Marketing. New York, NY: Pearson Education.Search in Google Scholar

Nicolescu, L., & Ana, M.-I. (2018). The Effects of European Integration in the Tourism Industry: Consequences of the Last Accession Waves. In Dima, A. (Ed.), Doing Business in Europe: Economic Integration Processes, Policies, and the Business Environment (pp.271-294). Bucharest: Economica. doi: 10.1007/978-3-319-72239-9_1310.1007/978-3-319-72239-9_13Search in Google Scholar

Pearce, P. (1982). The Social Psychology of Tourist Behaviour. Oxford, UK: Pergamon Press.Search in Google Scholar

Rushton, A., & Kennell, S. (2015). User-generated content (UGC) in pleasure travel decision-making. In O’Malley, L. (Ed.), Academy of Marketing Conference: The Magic in Marketing (pp.77-92). Helensburgh, Argyl: Academy of Marketing.Search in Google Scholar

Salem, T., & Twining-Ward, L. (2018). The Voice of travelers: leveraging user-generated content for tourism development. Washington, DC: World Bank.10.1596/30451Search in Google Scholar

Schwarzl, S., & Grabowska, M. (2015). Online marketing strategies: the future is here. Journal of International Studies, 8(2), 187-196. doi: 10.14254/2071-8330.2015/8-2/1610.14254/2071-8330.2015/8-2/16Search in Google Scholar

Šimková, E., & Holzner, J. (2014). Motivation of Tourism Participants. Procedia - Social and Behavioral Sciences, 159, 660-664.10.1016/j.sbspro.2014.12.455Search in Google Scholar

Ukpabi, D.C., & Karjaluoto, H. (2018). What drives travelers’ adoption of user-generated content? A literature review. Tourism Management Perspectives, 28, 251-273. doi: 10.1016/j.tmp.2018.03.00610.1016/j.tmp.2018.03.006Search in Google Scholar

World Tourism Organization (2001). E-Business for Tourism - Practical Guidelines for Destinations and Businesses. Madrid, Spain: World Tourism Organization.Search in Google Scholar

World Tourism Organization (2016). Methodological Notes to the Tourism Statistics Database. Retrieved from http://cf.cdn.unwto.org/sites/all/files/pdf/methodological_notes_2016_en.pdfSearch in Google Scholar

World Tourism Organization (2018). UNWTO Tourism Highlights. Madrid, Spain: UNWTO.Search in Google Scholar