<abstract xmlns="http://www.w3.org/1999/xhtml"><p> The basic aim of managers in transport is to preserve and expand their share of the transport market. This should be done through prioritising quality and customer service, preservation and expansion field of transport enterprise activity to transport market on the basic of priority orientation to quality and customer, maintaining transport networks and applying the latest knowledge from research. It should also involve making a contribution to favourable indicators of economic activity, and a consideration of environmental change. This paper deals with customer requirements, the possibility of quantifying customer requirements and the recognition of future trends on the basis of assessments of recent quantitative results and the application of managers’ knowledge and techniques.</p></abstract>

The basic aim of managers in transport is to preserve and expand their share of the transport market. This should be done through prioritising quality and customer service, preservation and expansion field of transport enterprise activity to transport market on the basic of priority orientation to quality and customer, maintaining transport networks and applying the latest knowledge from research. It should also involve making a contribution to favourable indicators of economic activity, and a consideration of environmental change. This paper deals with customer requirements, the possibility of quantifying customer requirements and the recognition of future trends on the basis of assessments of recent quantitative results and the application of managers’ knowledge and techniques.

Potential of Prediction Quantification and Trends in Transport Requirements as Tool of Transport Management and Development

University of Zilina in Zilina, Faculty of Operation and Economics of Transport and Communications, Department of Road and Urban Transport Univerzitná 8251/1, SK-010 26 Žilina, Slovak Republic Phone: +421 415 133 526

University of Zilina in Zilina, Faculty of Management Science and Informatics, Department of Management Theories Univerzitná 8251/1, SK-010 26 Žilina, Slovak Republic Phone: +421 415 134 077

Transport and Telecommunication Journal

The basic aim of managers in transport is to preserve and expand their share of the transport market. This should be done through prioritising quality and...

Potential of Prediction Quantification and Trends in Transport Requirements as Tool of Transport Management and Development

Published Online: Nov 15, 2013

Page range: 316 - 324

DOI: https://doi.org/10.2478/ttj-2013-0027

This content is open access.