<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The lack of information from the organizations involved in a crisis situation and the high level of uncertainty may result in setting an emotional tone on social media and even in bringing radical political and social changes. Such an example is the Colectiv crisis in Romania. The fire, caused by a fireworks display, broke out at the Colectiv nightclub where almost 300 people were attending the “Goodbye to Gravity” band concert. 27 people died that night and the death toll reached 63 in December. This tragedy led to an online and offline civic uprising, Romanian citizens protesting against a corrupted political system. The scope of this study is to examine the emotion-filled dialogue on Twitter and to determine the evolution of coping strategies and collective action frames throughout this crisis which resulted in a social and political reform in Romania.</p></abstract>

The lack of information from the organizations involved in a crisis situation and the high level of uncertainty may result in setting an emotional tone on social media and even in bringing radical political and social changes. Such an example is the Colectiv crisis in Romania. The fire, caused by a fireworks display, broke out at the Colectiv nightclub where almost 300 people were attending the “Goodbye to Gravity” band concert. 27 people died that night and the death toll reached 63 in December. This tragedy led to an online and offline civic uprising, Romanian citizens protesting against a corrupted political system. The scope of this study is to examine the emotion-filled dialogue on Twitter and to determine the evolution of coping strategies and collective action frames throughout this crisis which resulted in a social and political reform in Romania.

Twitter as a Means of Emotional Coping and Collective (Re)Framing of Crises. Case Study: The “Colectiv” Crisis in Romania

Faculty of Journalism and Communication Studies

Social Communication

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

The lack of information from the organizations involved in a crisis situation and the high level of uncertainty may result in setting an emotional tone on...

Twitter as a Means of Emotional Coping and Collective (Re)Framing of Crises. Case Study: The “Colectiv” Crisis in Romania

Published Online: Feb 14, 2019

Page range: 6 - 15

DOI: https://doi.org/10.2478/sc-2018-0011

Keywords
social media, collective action, diagnostic framing, prognostic framing, framing alignment, emotions

© 2018 Camelia Cmeciu et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Twitter as a Means of Emotional Coping and Collective (Re)Framing of Crises. Case Study: The “Colectiv” Crisis in Romania

Published Online: Feb 14, 2019

Page range: 6 - 15

DOI: https://doi.org/10.2478/sc-2018-0011

Keywordssocial media, collective action, diagnostic framing, prognostic framing, framing alignment, emotions

© 2018 Camelia Cmeciu et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
social media, collective action, diagnostic framing, prognostic framing, framing alignment, emotions