Investigating the impact of intranet resistance and intranet withdrawal in Malaysian maritime industry

1. Al-Gahtani S.: Computer technology acceptance success factors in Saudi Arabia: an exploratory study. Journal of Global Information Technology Management, 7, 2004.10.1080/1097198X.2004.10856364Search in Google Scholar

2. Browne M.W. and Cudek R.: Alternative Ways of Assessing Model Fit. in Bollen, K.A., and Long, J.S. Testing Structural Equation Models, Newbury Park, CA, Sage, 1993.Search in Google Scholar

3. Bukhari R.H.: The relationship between system usage and user satisfaction: A meta-analysis. The Journal of Entrepreneurship Information Management, 18, 2005.10.1108/17410390510579927Search in Google Scholar

4. Davis F.D., Bagozzi R.P. and Warshaw P.R.: User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35, 1989.10.1287/mnsc.35.8.982Search in Google Scholar

5. DeLone W.H. and McLane E.R.: Information systems success: The quest for the dependent variable. Information System Research, 3, 1992.10.1287/isre.3.1.60Search in Google Scholar

6. Dishaw M.T. and Strong D.M.: Assessing software maintenance tool utilisation using task-technology fit and fitness-for-use models. Journal of Software Maintenance Research & Practice, 10, 1998.10.1002/(SICI)1096-908X(199805/06)10:3<151::AID-SMR165>3.0.CO;2-#Search in Google Scholar

7. Goodhue D.L. and Thompson R.L.: Task-Technology Fit and individual performance. MIS Quarterly, 19, 1995.10.2307/249689Search in Google Scholar

8. Igbaria M.: End user computing effectiveness: A structural equation model. Omega International Journal of Management Science, 18, 1990.10.1016/0305-0483(90)90055-ESearch in Google Scholar

9. Joshi K.: A causal path model of the overall user attitudes towards the MIS Function: The case of user information satisfaction. Information & Management, 22, 1992.10.1016/0378-7206(92)90063-LSearch in Google Scholar

10. Joshi K.: Understanding user resistance and acceptance during the implementation of an order management system: A case study using the Equity Implementation Model. Information Technology Cases and Application Research, 7, 2005.10.1080/15228053.2005.10856057Search in Google Scholar

11. Lawrence M. and Low G.: Exploring individual user satisfaction within user-led development. MIS Quarterly, 17, 1993.10.2307/249801Search in Google Scholar

12. Leonard B.D.A. and Deschamps I.: Managerial influences in the implementation of new technology. Management Science, 34, 1988.10.1287/mnsc.34.10.1252Search in Google Scholar

13. Malhotra Y. and Galletta D.F.: Extending the technology acceptance model to account for social influence: Theoretical bases and empirical validation. Proceedings of the 32nd Hawaii International Conference on System Sciences, 6-19, Los Alamitos: IEEE Computer Society Press, 1999.Search in Google Scholar

14. Martinko M.J., Henry J.W. and Zmud R.W.: An attribute explanation of individual resistance to the introduction of information technologies in the workplace. Behaviour & Information Technology, 15, 1996.10.1080/014492996120085aSearch in Google Scholar

15. Markus M.L.: Power, politics and MIS implementation. Comm. of the ACM. 25 (6), 1993.Search in Google Scholar

16. Miles J.N.V.: Statistical software for microcomputer: AMOS 4.0. British Journal of Mathematic and Statistic Psychology, 53, 2000.10.1348/000711000159141Search in Google Scholar

17. Moore, G.C. and Benbasat I.: An empirical examination of a model of the factors affecting utilisation of information technology end users. Working paper, University of British Columbia, BC, Canada, 1992.Search in Google Scholar

18. Naveed S.: An empirical test of the contingency approach to user participation in information systems development. Journal of Management Information System, 13, 1996.10.1080/07421222.1996.11518116Search in Google Scholar

19. Neumann S. and Segev E.: Evaluate your information system. Journal of Systems Management, 31, 1980.Search in Google Scholar

20. Norzaidi M.D., and Intan Salwani M.: Evaluating the post- Intranet usage: empirical study in Malaysian port industry. Australian Journal Basic and Applied Research, 5, 2011.Search in Google Scholar

21. Norzaidi M.D., Chong S.C. and Intan Salwani M.: Perceived Resistance, User Resistance and Managers’ Performance in the Malaysian port industry. Aslib Proceedings: New Inform. Perspectives, 60, 2008.Search in Google Scholar

22. Norzaidi M.D., Chong S.C. and Intan Salwani M.: Intranet usage, managerial satisfaction and performance impact: An empirical analysis. International Journal of Business Science Research, 3, 2009.10.1504/IJBSR.2009.027201Search in Google Scholar

23. Norzaidi M.D., Chong S.C., Intan Salwani M. and Binshan L.: The indirect effects of intranet functionalities on middle managers’ performance: evidence from the maritime industry. Kybernetes. 40(˝), 2011.10.1108/03684921111117988Search in Google Scholar

24. Norzaidi M.D., Chong S.C., Murali R. and Intan Salwani M.: Intranet Usage and Managers’ Performance in the Port Industry. Industrial Management and Data System, 107, 2007.10.1108/02635570710822831Search in Google Scholar

25. Nunnally J.C.: Psychometric Theory. McGraw Hill, New York, 1978Search in Google Scholar

26. Segar A.H. and Grover V.: Re-examining perceived ease of use and usefulness: A confirmatory factor analysis. MIS Quarterly, 17, 1993.10.2307/249590Search in Google Scholar

27. Sekaran U.: Research Methods for Business. John Wiley and Son, New York, 2003.Search in Google Scholar

28. Sherwood G.: Denial managing the human element of technology. Journal of Property Management, 3, 2001.Search in Google Scholar

29. Tzu T.W. and Yin T.L.: Key factors for small and medium enterprises in Taiwan to successfully implement information systems. International Journal of Management and Enterprise Development, 2, 106-121, 2005.10.1504/IJMED.2005.006033Search in Google Scholar

30. Ying L.E., Sheue-L.H. and Eric M.Y.W.: An integrated framework for continuous improvement on user satisfaction of information systems. Industrial Management & Data System, 106, 581-595, 200610.1108/02635570610661633Search in Google Scholar