Integrative Digital Governance: The Role of Public Administration in Promoting Sustainable Development amid Post-Pandemic Technological Innovations

Our study intends to find out how integrative digital governance in public administration can support sustainable development. The Covid-19 pandemic’s effects and current technology developments presented the chance. Mainly qualitative analysis, which included case study analysis and a review of the specialized literature, made up the research approach. Using this approach, we want to find potential approaches to include digital transformation into public administration. Our initial assumption was that the digitalization of public administration might make it easier to accomplish goals related to global development.

Based on the findings of our study, we can declare that digitisation of public administration has a great potential to boost effectiveness, openness and civic engagement. Technologies would make participation easier and guarantee equal access for all citizens. All the same, our study emphasizes how complicated digitalization is. This covers the possible hazards connected to digital technology included into systems of public administration. We underline as recommendations the need of implementing a cooperation strategy that includes several activity sectors and degrees of digital governance. Our study has certain limitations mostly because we chose a limited number of case studies. This reality, we think, may affect the general applicability of the obtained results. We advise considering these restrictions in case our study is replicated. Furthermore, we think that the rate at which technology is developing now calls for a constant assessment of the outcomes that are attained by incorporating post-pandemic technological advancements into digital governance. Our study adds value by advancing our understanding of sustainable development in the digital era and by drawing attention to the challenges public administration has in embracing and leveraging digital developments.