<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>The digital talent gap has expanded globally, and the industry sector most pronounced is the banking industry, the most critical sector in the Indonesian economic system. Previous studies have shown that institutions must understand and own digital capabilities to achieve better performance. The aim of this research is to examine the effect of digital talent and digital capability through the lens of dynamic capability on bank performance. This research uses a quantitative method, with 344 North Sulawesi &amp; Gorontalo Regional Development Bank employees as respondents spread across various jobs and locations. The data is processed with SmartPLS 4.0.8.4 software. The results show a positive and significant influence of digital talent and digital capability on bank performance. Meanwhile, digital capability has a more substantial role than digital talent in improving bank performance. This research provides new theoretical contributions to studying digital talent and digital capability. This research can also contribute to Indonesia Regional Development Bank's efforts in accelerating its digital transformation and increasing digital talent and digital capability’s competitiveness in improving bank performance. This study introduces the research of digital talent and digital capability in banking to improve regional development banks' competitiveness in facing the competition of the Indonesian banking industry.</p>
</abstract>

The digital talent gap has expanded globally, and the industry sector most pronounced is the banking industry, the most critical sector in the Indonesian economic system. Previous studies have shown that institutions must understand and own digital capabilities to achieve better performance. The aim of this research is to examine the effect of digital talent and digital capability through the lens of dynamic capability on bank performance. This research uses a quantitative method, with 344 North Sulawesi & Gorontalo Regional Development Bank employees as respondents spread across various jobs and locations. The data is processed with SmartPLS 4.0.8.4 software. The results show a positive and significant influence of digital talent and digital capability on bank performance. Meanwhile, digital capability has a more substantial role than digital talent in improving bank performance. This research provides new theoretical contributions to studying digital talent and digital capability. This research can also contribute to Indonesia Regional Development Bank's efforts in accelerating its digital transformation and increasing digital talent and digital capability’s competitiveness in improving bank performance. This study introduces the research of digital talent and digital capability in banking to improve regional development banks' competitiveness in facing the competition of the Indonesian banking industry.

The Effect of Digital Talent and Digital Capability on Bank Performance: Perspective of Regional Development Bank Employees

Proceedings of the International Conference on Business Excellence

This work is licensed under the Creative Commons Attribution 4.0 International License.

The digital talent gap has expanded globally, and the industry sector most pronounced is the banking industry, the most critical sector in the Indonesian...

The Effect of Digital Talent and Digital Capability on Bank Performance: Perspective of Regional Development Bank Employees

Published Online: Jul 14, 2023

Page range: 2053 - 2069

DOI: https://doi.org/10.2478/picbe-2023-0180

Keywords
Bank performance, Digital capability, Digital talent, Digital transformation, Regional development bank

© 2023 Audy Thuda et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

The Effect of Digital Talent and Digital Capability on Bank Performance: Perspective of Regional Development Bank Employees

Published Online: Jul 14, 2023

Page range: 2053 - 2069

DOI: https://doi.org/10.2478/picbe-2023-0180

KeywordsBank performance, Digital capability, Digital talent, Digital transformation, Regional development bank

© 2023 Audy Thuda et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Bank performance, Digital capability, Digital talent, Digital transformation, Regional development bank