<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>This article analyzes the implications of the financial sector’s recent adoption of artificial intelligence (AI) and machine learning (ML). It identifies the advantages of these technologies in terms of fraud protection, cost savings, and efficiency, while also highlighting worries about conventional financial institutions’, such as banks, insurance and reinsurance institutions, and inability to compete with Fintech firms. The report contributes to the conversation about the influence of modern technology by distilling and classifying the tools deployed in established conventional institutions that resulted in continual development and simplification of internal procedures as well as client service delivery. Given the increased competition in the financial industry, Fintech businesses are critical for conventional financial institutions to stay afloat in today’s changing world. The study is directed at researchers who are still in the early phases of investigating the artificial intelligence field in the financial sector. The study reviews prior research that documents the changes occurring inside financial institutions from a global perspective as a result of Fintech and the integration of new technologies. The goals of the paper are fulfilled by (1) furthering theoretical studies on the issue, (2) increasing awareness of the financial industry’s developments, and (3) gathering proof of the influence artificial intelligence and machine learning have had so far.</p>
</abstract>

This article analyzes the implications of the financial sector’s recent adoption of artificial intelligence (AI) and machine learning (ML). It identifies the advantages of these technologies in terms of fraud protection, cost savings, and efficiency, while also highlighting worries about conventional financial institutions’, such as banks, insurance and reinsurance institutions, and inability to compete with Fintech firms. The report contributes to the conversation about the influence of modern technology by distilling and classifying the tools deployed in established conventional institutions that resulted in continual development and simplification of internal procedures as well as client service delivery. Given the increased competition in the financial industry, Fintech businesses are critical for conventional financial institutions to stay afloat in today’s changing world. The study is directed at researchers who are still in the early phases of investigating the artificial intelligence field in the financial sector. The study reviews prior research that documents the changes occurring inside financial institutions from a global perspective as a result of Fintech and the integration of new technologies. The goals of the paper are fulfilled by (1) furthering theoretical studies on the issue, (2) increasing awareness of the financial industry’s developments, and (3) gathering proof of the influence artificial intelligence and machine learning have had so far.

How Traditional Financial Institutions have adapted to Artificial Intelligence, Machine Learning and FinTech?

Proceedings of the International Conference on Business Excellence

This work is licensed under the Creative Commons Attribution 4.0 International License.

This article analyzes the implications of the financial sector’s recent adoption of artificial intelligence (AI) and machine learning (ML). It identifies the...

How Traditional Financial Institutions have adapted to Artificial Intelligence, Machine Learning and FinTech?

Published Online: Aug 08, 2022

Page range: 837 - 848

DOI: https://doi.org/10.2478/picbe-2022-0078

Keywords
Financial services, Artificial intelligence, Machine Learning, Fintech, Banks, Financial institutions, Insurance

© 2022 Nermin Sharbek, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

How Traditional Financial Institutions have adapted to Artificial Intelligence, Machine Learning and FinTech?

Published Online: Aug 08, 2022

Page range: 837 - 848

DOI: https://doi.org/10.2478/picbe-2022-0078

KeywordsFinancial services, Artificial intelligence, Machine Learning, Fintech, Banks, Financial institutions, Insurance

© 2022 Nermin Sharbek, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Financial services, Artificial intelligence, Machine Learning, Fintech, Banks, Financial institutions, Insurance