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<p>In the Fourth Industrial Revolution, 4IR, manufacturing firms face more competitive environments, rapidly changing information and communication technologies (ICTs), and customers’ preferences than ever before. This paper analyzes relevant literature and proposes a systemic customer-centric knowledge-based production value chain (KPVC) to leverage distinctive core competencies (DCCs) and create sustainable competitive advantage (SCA) in manufacturing contexts. The paper introduces an integrative customer-centric KPVC model that enables companies to respond to environmental drivers, leverage DCCs, and create SCA. It adopts an exploratory approach to developing a unified and inherently interdisciplinary model based on a review of relevant scholarly literature. The KPVC integrated model comprises production value chain (PVC), knowledge management (KM) processes, and business process re-engineering (BPR) enabling activities. A successful move to KPVC requires a fully integrated and automated system allowing firms to define, track, and manage their work processes. Effective KPVC is a principal approach for leveraging DCCs in the quest for achieving SCA in today’s competitive business world and generating better values for customers and companies.</p>
</abstract>

In the Fourth Industrial Revolution, 4IR, manufacturing firms face more competitive environments, rapidly changing information and communication technologies (ICTs), and customers’ preferences than ever before. This paper analyzes relevant literature and proposes a systemic customer-centric knowledge-based production value chain (KPVC) to leverage distinctive core competencies (DCCs) and create sustainable competitive advantage (SCA) in manufacturing contexts. The paper introduces an integrative customer-centric KPVC model that enables companies to respond to environmental drivers, leverage DCCs, and create SCA. It adopts an exploratory approach to developing a unified and inherently interdisciplinary model based on a review of relevant scholarly literature. The KPVC integrated model comprises production value chain (PVC), knowledge management (KM) processes, and business process re-engineering (BPR) enabling activities. A successful move to KPVC requires a fully integrated and automated system allowing firms to define, track, and manage their work processes. Effective KPVC is a principal approach for leveraging DCCs in the quest for achieving SCA in today’s competitive business world and generating better values for customers and companies.

Production Value Chain Model for Sustainable Competitive Advantage

Management Systems in Production Engineering

This work is licensed under the Creative Commons Attribution 4.0 International License.

{"article-title":"Production Value Chain Model for Sustainable Competitive Advantage"}

In the Fourth Industrial Revolution, 4IR, manufacturing firms face more competitive environments, rapidly changing information and communication technologies...

Production Value Chain Model for Sustainable Competitive Advantage

Published Online: Feb 18, 2023

Page range: 27 - 32

DOI: https://doi.org/10.2478/mspe-2023-0004

Keywords
knowledge management, value chain, strategic imperative, competitive advantage

© 2023 Minwir M. Al-Shammari, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Production Value Chain Model for Sustainable Competitive Advantage

Published Online: Feb 18, 2023

Page range: 27 - 32

DOI: https://doi.org/10.2478/mspe-2023-0004

Keywordsknowledge management, value chain, strategic imperative, competitive advantage

© 2023 Minwir M. Al-Shammari, published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
knowledge management, value chain, strategic imperative, competitive advantage