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Journals
Management Dynamics in the Knowledge Economy
Volume 12 (2024): Issue 1 (March 2024)
Open Access
The Impact of Digitalization on Customer Knowledge Management
Andreea Bianca Camară
Andreea Bianca Camară
| Apr 08, 2024
Management Dynamics in the Knowledge Economy
Volume 12 (2024): Issue 1 (March 2024)
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Published Online:
Apr 08, 2024
Page range:
21 - 38
Received:
Sep 28, 2023
Accepted:
Dec 04, 2023
DOI:
https://doi.org/10.2478/mdke-2024-0002
Keywords
customer knowledge management
,
digital tools
,
social media
,
innovation
,
customers
,
knowledge
,
development
© 2024 Andreea Bianca Camară, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Andreea Bianca Camară
National University of Political Studies and Public Administration (SNSPA)
Bucharest, RO