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<p>The paper discusses the work from home (WFH) phenomenon during the Covid-19 pandemic and aspects related to teamwork performance for the case of companies operating in Romania in knowledge-intensive business services (KIBS). The paper presents the results of an exploratory investigation based on semi-structured in-depth interviews addressing the effects induced by the intensive WFH on teamwork, teamwork performance, and transactive memory systems (TMS) in the investigated KIBS, during the Covid-19 pandemic. The paper is divided into three parts. The first part presents the purpose of the investigation and the context, introducing the concepts and literature. The second part presents the research method and findings. The third part discusses the research results, indicating that the mandatory WFH imposed by the Covid-19 outbreak has disrupted the coordination between teammates, eroding TMS operation and the level of teamwork performance. The paper concludes on the strong link between teamwork performance during the mandatory WFH period and the presence of TMS reflected by specialization, credibility, and coordination within the team.</p>
</abstract>

The paper discusses the work from home (WFH) phenomenon during the Covid-19 pandemic and aspects related to teamwork performance for the case of companies operating in Romania in knowledge-intensive business services (KIBS). The paper presents the results of an exploratory investigation based on semi-structured in-depth interviews addressing the effects induced by the intensive WFH on teamwork, teamwork performance, and transactive memory systems (TMS) in the investigated KIBS, during the Covid-19 pandemic. The paper is divided into three parts. The first part presents the purpose of the investigation and the context, introducing the concepts and literature. The second part presents the research method and findings. The third part discusses the research results, indicating that the mandatory WFH imposed by the Covid-19 outbreak has disrupted the coordination between teammates, eroding TMS operation and the level of teamwork performance. The paper concludes on the strong link between teamwork performance during the mandatory WFH period and the presence of TMS reflected by specialization, credibility, and coordination within the team.

Teleworking, Team Work and Transactive Memory during the COVID-19 Outbreak

National University of Political and Administrative Studies

Management Dynamics in the Knowledge Economy

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

{"article-title":"Teleworking, Team Work and Transactive Memory during the COVID-19 Outbreak"}

The paper discusses the work from home (WFH) phenomenon during the Covid-19 pandemic and aspects related to teamwork performance for the case of companies...

Teleworking, Team Work and Transactive Memory during the COVID-19 Outbreak

Published Online: Oct 08, 2021

Page range: 393 - 403

Received: May 08, 2021

Accepted: Jun 21, 2021

DOI: https://doi.org/10.2478/mdke-2021-0026

Keywords
work from home, WFH during the Covid-19 crisis, teamwork, TMS, team performance, knowledge-intensive business services in Romania

© 2021 Ana-Maria Andrei, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Teleworking, Team Work and Transactive Memory during the COVID-19 Outbreak

Published Online: Oct 08, 2021

Page range: 393 - 403

Received: May 08, 2021

Accepted: Jun 21, 2021

DOI: https://doi.org/10.2478/mdke-2021-0026

Keywordswork from home, WFH during the Covid-19 crisis, teamwork, TMS, team performance, knowledge-intensive business services in Romania

© 2021 Ana-Maria Andrei, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Keywords
work from home, WFH during the Covid-19 crisis, teamwork, TMS, team performance, knowledge-intensive business services in Romania