<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>The aim of this article is to examine the capabilities for consultancy for organisational change. Based on empirical evidence, insight is provided into the capabilities that consultants need in order to be effective in organisational change. These include: building and maintaining relationships; building and sustaining trust; managing emotions; being self-aware; gaining commitment and engagement; being resilient; demonstrating a tolerance for ambiguity and uncertainty; demonstrating political astuteness; managing the power dynamics; and creating effective organisational change conversations. The relative emphasis on each capability will depend upon the situation, but all are vital in consultancy for change.</p>
</abstract>

The aim of this article is to examine the capabilities for consultancy for organisational change. Based on empirical evidence, insight is provided into the capabilities that consultants need in order to be effective in organisational change. These include: building and maintaining relationships; building and sustaining trust; managing emotions; being self-aware; gaining commitment and engagement; being resilient; demonstrating a tolerance for ambiguity and uncertainty; demonstrating political astuteness; managing the power dynamics; and creating effective organisational change conversations. The relative emphasis on each capability will depend upon the situation, but all are vital in consultancy for change.

Consulting Capabilities for Organisational Change

Management Consulting Journal

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

{"article-title":"Consulting Capabilities for Organisational Change"}

The aim of this article is to examine the capabilities for consultancy for organisational change. Based on empirical evidence, insight is provided into the...

Consulting Capabilities for Organisational Change

Published Online: Dec 02, 2021

Page range: 7 - 15

DOI: https://doi.org/10.2478/mcj-2018-0002

© 2018 Julie Hodges, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.