Achieving Environmental sustainability through the adoption of industry 4.0: an exploratory case study within the information technology industry

In the present-day competitive business landscape, integrating Industry 4.0 has transitioned from a choice to a necessity for companies striving to maintain their edge. Given the automation functions of IoT, the data management and transformation capabilities of AI, and the traceability benefits provided by Blockchain, this imperative is now more evident than ever. While widespread interest in Industry 4.0 is prevalent, the uncertainties surrounding the implementation process pose notable challenges. For this reason, in this paper, we present a single case study of a firm that operates in the information technology market to showcase the implementation process and how they overcome the challenges of digital transformation. Furthermore, the effect of this implementation on environmental sustainability experienced by the company and three of its customers was discussed.