H1a | Positive correlation between knowledge human capital and financial performance | × |
H1b | Positive correlation between knowledge human capital and customer-focused performance | × |
H1c | Positive correlation between knowledge human capital and internal process performance | × |
H1d | Positive correlation between knowledge human capital and learning and growth performance | √ |
H2a | Positive correlation between ability human capital and financial performance | √ |
H2b | Positive correlation between ability human capital and customer-focused performance | × |
H2c | Positive correlation between ability human capital and internal process performance | √ |
H2d | Positive correlation between ability human capital and learning and growth performance | √ |
H3a | Positive correlation between motivation human capital and financial performance | √ |
H3b | Positive correlation between motivation human capital and customer-focused performance | × |
H3c | Positive correlation between motivation human capital and internal process performance | √ |
H3d | Positive correlation between motivation human capital and learning and growth performance | √ |
H4a | Positive correlation between internal social capital and financial performance | √ |
H4b | Positive correlation between internal social capital and customer-focused performance | √ |
H4c | Positive correlation between internal social capital and internal process performance | √ |
H4d | Positive correlation between internal social capital and learning and growth performance | √ |
H5a | Positive correlation between commercial social capital and financial performance | √ |
H5b | Positive correlation between commercial social capital and customer-focused performance | √ |
H5c | Positive correlation between commercial social capital and internal process performance | √ |
H5d | Positive correlation between commercial social capital and learning and growth performance | √ |
H6a | Positive correlation between political social capital and financial performance | √ |
H6b | Positive correlation between political social capital and customer-focused performance | √ |
H6c | Positive correlation between political social capital and internal process performance | √ |
H6d | Positive correlation between political social capital and learning and growth performance | √ |
H7a | Positive correlation between innovative social capital and financial performance | √ |
H7b | Positive correlation between innovative social capital and customer-focused performance | √ |
H7c | Positive correlation between innovative social capital and internal process performance | √ |
H7d | Positive correlation between innovative social capital and learning and growth performance | √ |
H8a | Positive correlation between resource acquisition ability and financial performance | √ |
H8b | Positive correlation between resource acquisition ability and customer-focused performance | √ |
H8c | Positive correlation between resource acquisition ability and internal process performance | √ |
H8d | Positive correlation between resource acquisition ability and learning and growth performance | √ |
H9a | Positive correlation between management ability and financial performance | √ |
H9b | Positive correlation between management ability and customer-focused performance | √ |
H9c | Positive correlation between management ability and internal process performance | √ |
H9d | Positive correlation between management ability and learning and growth performance | √ |