<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>This paper focuses on how digitalisation has influenced actors’ value determination and value creation in the Swedish music market. It draws on the service-dominant logic (SDL) and the service ecosystem perspective to conceptualise value as co-created through the integration of resources by multiple actors in service exchange, enabled and constrained by institutions and institutional arrangements. Empirically, we draw on a qualitative study of the digitalisation of the Swedish music market that consists of fifty-two interviews with various actors. The findings suggest that digitalisation has influenced service engagement and consequently value creation and determination for various actors, and especially for consumers and producers. This paper contributes by integrating SDL and the service ecosystem perspective into music business research in a novel way to promote a deeper understanding of value, value determination, and value co-creation. This paper also contributes to SDL by suggesting that both value-in-exchange and value-in-use are important aspects of value determination and value co-creation.</p>
</abstract>

This paper focuses on how digitalisation has influenced actors’ value determination and value creation in the Swedish music market. It draws on the service-dominant logic (SDL) and the service ecosystem perspective to conceptualise value as co-created through the integration of resources by multiple actors in service exchange, enabled and constrained by institutions and institutional arrangements. Empirically, we draw on a qualitative study of the digitalisation of the Swedish music market that consists of fifty-two interviews with various actors. The findings suggest that digitalisation has influenced service engagement and consequently value creation and determination for various actors, and especially for consumers and producers. This paper contributes by integrating SDL and the service ecosystem perspective into music business research in a novel way to promote a deeper understanding of value, value determination, and value co-creation. This paper also contributes to SDL by suggesting that both value-in-exchange and value-in-use are important aspects of value determination and value co-creation.

How Has Digitalisation Influenced Value in the Music Market?

International Journal of Music Business Research

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

{"article-title":"How Has Digitalisation Influenced Value in the Music Market?"}

This paper focuses on how digitalisation has influenced actors’ value determination and value creation in the Swedish music market. It draws on the...

Respondent	Association	Role
R1	Live organiser	CEO
R2	Record company	CEO
R3	Interest organisation	CEO
R4		Consumer
R5	Music publisher	A&R specialist
R6	Record company	Marketing manager
R7		Consumer
R8		Consumer
R9	Interest organisation	CEO
R10	Record company	CEO
R11	Music publisher	General manager
R12	Interest organisation	Project manager
R13	Record company	A&R specialist

How Has Digitalisation Influenced Value in the Music Market?

Article Category: Research Paper

Published Online: Sep 30, 2021

Page range: 53 - 63

Received: Aug 28, 2020

Accepted: Aug 04, 2021

DOI: https://doi.org/10.2478/ijmbr-2021-0007

Keywords
digitalisation, music market, service-dominant logic, service ecosystem, value co-creation, value determination

© 2021 Muhammad Murtaza Ali et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Respondent overview

How Has Digitalisation Influenced Value in the Music Market?

Article Category: Research Paper

Published Online: Sep 30, 2021

Page range: 53 - 63

Received: Aug 28, 2020

Accepted: Aug 04, 2021

DOI: https://doi.org/10.2478/ijmbr-2021-0007

Keywordsdigitalisation, music market, service-dominant logic, service ecosystem, value co-creation, value determination

© 2021 Muhammad Murtaza Ali et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Respondent overview

Keywords
digitalisation, music market, service-dominant logic, service ecosystem, value co-creation, value determination