[
Bozeman, B., & Anderson, D.M. (2016). Public policy and the origins of bureaucratic red tape: Implications of the Stanford yacht scandal. Administration & Society, 48, no. 6: 736-759. https://doi.org/10.1177%2F0095399714541265.10.1177/0095399714541265
]Search in Google Scholar
[
Business Insider (2020). PNC Report Third Quarter 2020 Net Income of $1.5 Billion, $3.39 Diluted EPS. Business Insider Website. Accessed October 14, 2020. https://markets.businessinsider.com/news/stocks/pnc-reports-third-quarter-2020-net-income-of-1-5-billion-3-39-diluted-eps-1029678302.
]Search in Google Scholar
[
Chang, E. (2019). SunTrust and BB&T Merger: What You Need to Know. U.S. News. Accessed October 1, 2019. https://money.usnews.com/banking/articles/suntrust-and-bbt-merger-what-you-need-to-know.
]Search in Google Scholar
[
Cleary, M., Lees, D., & Sayers, J. (2019). Leadership, thought diversity, and the influence of groupthink. Issues in Mental Health Nursing, 40, no. 8: 731-733. https://doi.org/10.1080/01612840.2019.1604050.10.1080/01612840.2019.1604050
]Search in Google Scholar
[
Department of Consumer Affairs (2020). Department of Consumer Affairs Website. Accessed October 10, 2020. https://www1.nyc.gov/site/dca/index.page.
]Search in Google Scholar
[
Farazmand, A. (2002). Modern Organizations: Theory and Practice, 2nd edition and expanded. Westport, CT: Henry, N. (Original Work Published 2000).
]Search in Google Scholar
[
Farazmand, A. (2003). Chaos and Transformation Theories: Implications for Public Management. Public Management Review, 3, no. 4: 339-372. https://doi.org/10.1023/B:PORJ.0000004814.35884.a3.10.1023/B:PORJ.0000004814.35884.a3
]Search in Google Scholar
[
Farazmand, A. (2009). Bureaucracy and Administrations. Boca Raton, Florida: CRC Press.10.1201/NOE0824723699
]Search in Google Scholar
[
Farazmand, A. (2010). Bureaucracy and democracy: A theoretical analysis. Public Organization Review, 10, no. 3: 245-258. https://doi.org/10.1007/s11115-010-0137-0.10.1007/s11115-010-0137-0
]Search in Google Scholar
[
Gobble, M.M. (2019). In defence of bureaucracy. Research Technology Management, 62, no. 1: 50-55. http://doi55.10.1080/08956308.2019.1541731.10.1080/08956308.2019.1541731
]Search in Google Scholar
[
Heclo, Hugh (2009). On Thinking Institutionally. Boulder, CO: Paradigm Publishers.10.1093/oxfordhb/9780199548460.003.0037
]Search in Google Scholar
[
Hummel, R. (1982). The Bureaucratic Experience. New York, New York: St. Martin’s Press.
]Search in Google Scholar
[
Kettl, D.F. (2018). Politics of the administrative process. Thousand Oaks, California: CQ Press.
]Search in Google Scholar
[
Kingdon, J.W. (2014). Agendas, alternatives, and public policies. Harlow, England: Pearson Education Limited.
]Search in Google Scholar
[
Morgan, G. (2007). Images of Organization. Thousand Oaks, CA: Saga.
]Search in Google Scholar
[
Palmer, D., Crowe, K.S., Greenwood, R. (2006). Organizational Wrongdoing. Cambridge, England: Cambridge University Press.
]Search in Google Scholar
[
Rainey, H. (2014). Understanding and Managing Public Organizations. 5th edition. San Francisco: Jossey-Bass.
]Search in Google Scholar
[
Riggs, F. (1979). Introduction: Shifting meanings of the term ‘bureaucracy’. International Social Science Journal, 31, no. 4: 563-584.
]Search in Google Scholar
[
Sanders, R.L. (1997). The future of bureaucracy. Records Management Quarterly, 31, no. 1: 44-51.
]Search in Google Scholar
[
Waldo, D. (1961). Organization Theory: An Elephantine Problem. Public Administration Review, 21, no. 4: 210-225. https://doi.org/10.2307/973632.10.2307/973632
]Search in Google Scholar
[
Ward, M. L., & Schwartz, J. (2003). The Nation: NASA’s Curse?; ‘Groupthink’ Is 30 Years Old, And Still Going Strong. The New York Times Online. Accessed March 3, 2003. https://www.nytimes.com/2003/03/09/weekinreview/the-nation-nasa-s-curse-groupthink-is-30-years-old-and-still-going-strong.html.
]Search in Google Scholar
[
Ward, S. (2020). What is leadership? The Balance. Accessed September 17, 2020. https://www.thebalancesmb.com/leadership-definition-2948275.
]Search in Google Scholar
[
Wilse, C.M. (1941). The representative function of bureaucracy. The American Political Science Review, 35, no. 3: 510-516. https://doi.org/10.2307/1948766.10.2307/1948766
]Search in Google Scholar
