<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational level, their measurement with specific indicators and the benchmarking of the results. Goal setting is the essential tool for the specification and implementation of planning for various time horizons. As a detailed guide of organisational priorities, it constitutes the procedure of the determination of clear goals and objectives, deriving from the upper hierarchical level of each organization and their subsequent diffusion to the lower levels in the form of specific actions. This paper is the second and last part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In this part the experience of the implementation of “Management by Objectives” in Greek public services is analysed. Towards this end, the views and opinions of experts from the public sector are analyzed with the use of interviews and questionnaires. The aggregated results from both parts of the study are presented and discussed by the end of this paper.</p></abstract>

The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational level, their measurement with specific indicators and the benchmarking of the results. Goal setting is the essential tool for the specification and implementation of planning for various time horizons. As a detailed guide of organisational priorities, it constitutes the procedure of the determination of clear goals and objectives, deriving from the upper hierarchical level of each organization and their subsequent diffusion to the lower levels in the form of specific actions. This paper is the second and last part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In this part the experience of the implementation of “Management by Objectives” in Greek public services is analysed. Towards this end, the views and opinions of experts from the public sector are analyzed with the use of interviews and questionnaires. The aggregated results from both parts of the study are presented and discussed by the end of this paper.

Principal management concepts in Greek public sector: Part II – Management by Objectives

HOLISTICA – Journal of Business and Public Administration

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is...

Principal management concepts in Greek public sector: Part II – Management by Objectives

Published Online: Sep 06, 2018

Page range: 53 - 72

DOI: https://doi.org/10.2478/hjbpa-2018-0012

Keywords
Management by Objectives, public administration, Total Quality Management, Greece

© 2018 Ioannis Papalazarou et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Principal management concepts in Greek public sector: Part II – Management by Objectives

Published Online: Sep 06, 2018

Page range: 53 - 72

DOI: https://doi.org/10.2478/hjbpa-2018-0012

KeywordsManagement by Objectives, public administration, Total Quality Management, Greece

© 2018 Ioannis Papalazarou et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Management by Objectives, public administration, Total Quality Management, Greece