<abstract xmlns="http://www.w3.org/1999/xhtml">

<sec><h3>Objectives</h3>
<p>The nursing profession is considered to be at a high risk of workplace stress, workload, and burnout due to the high job demands. The nurses require the appropriate and prompt coping mechanisms to relieve the effects of stress. The nurses have to be emotionally intelligent to overcome the work-related stress to meet the clinical-based duties. But there is a paucity of the effect of emotional intelligence (EI) on the clinical performance of nurses in the literature. Therefore, the role of dimensions of EI in the improvement of clinical performance of nurses was explored in this study.</p>
</sec>
<sec><h3>Methods</h3>
<p>A total of 194 nurses with different education levels and experiences were included from various clinical departments and shifts of public hospitals in Iraqi Kurdistan.</p>
</sec>
<sec><h3>Results</h3>
<p>The mean age of the nurses was 29.44 years, with ages ranging from 23 years to 36 years. The nurses were men (56.70%), married (53.10%), non-smokers (86.10%), physically active (55.70%), and irregular physically active (63.90%). Nurses were able to appraise their own emotions but not the emotions of other nurses. They regulated their own emotions but were weak in regulating the emotions of other nurses. They did not utilize emotions in coming up with new ideas and facing obstacles in clinical settings. Generally, the nurses reported that a little clinical performance is required in medical settings. The levels of interpersonal communication and problem solving were improved with an increasing appraisal and regulating own emotions. The level of problem solving was improved with appraising own emotions and utilizing emotions in facing obstacles.</p>
</sec>
<sec><h3>Conclusions</h3>
<p>Nurses need to know how to regulate others’ emotions and utilize these emotions in coming up with new ideas and facing the obstacles positively in medical settings.</p>
</sec>
</abstract>

Objectives
The nursing profession is considered to be at a high risk of workplace stress, workload, and burnout due to the high job demands. The nurses require the appropriate and prompt coping mechanisms to relieve the effects of stress. The nurses have to be emotionally intelligent to overcome the work-related stress to meet the clinical-based duties. But there is a paucity of the effect of emotional intelligence (EI) on the clinical performance of nurses in the literature. Therefore, the role of dimensions of EI in the improvement of clinical performance of nurses was explored in this study.

Methods
A total of 194 nurses with different education levels and experiences were included from various clinical departments and shifts of public hospitals in Iraqi Kurdistan.

Results
The mean age of the nurses was 29.44 years, with ages ranging from 23 years to 36 years. The nurses were men (56.70%), married (53.10%), non-smokers (86.10%), physically active (55.70%), and irregular physically active (63.90%). Nurses were able to appraise their own emotions but not the emotions of other nurses. They regulated their own emotions but were weak in regulating the emotions of other nurses. They did not utilize emotions in coming up with new ideas and facing obstacles in clinical settings. Generally, the nurses reported that a little clinical performance is required in medical settings. The levels of interpersonal communication and problem solving were improved with an increasing appraisal and regulating own emotions. The level of problem solving was improved with appraising own emotions and utilizing emotions in facing obstacles.

Conclusions
Nurses need to know how to regulate others’ emotions and utilize these emotions in coming up with new ideas and facing the obstacles positively in medical settings.

Emotional intelligence and its impacts on the clinical performance of nurses in general public hospitals

Community Health Unit, College of Nursing

Psychiatric Nursing Unit, College of Nursing

Internal Medicine Department, College of Medicine

Frontiers of Nursing

This work is licensed under the Creative Commons Attribution 4.0 International License.

Objectives
The nursing profession is considered to be at a high risk of workplace stress, workload, and burnout due to the high job demands. The nurses require...

Emotional intelligence and its impacts on the clinical performance of nurses in general public hospitals

Article Category: Original article

Published Online: Dec 30, 2021

Page range: 381 - 388

Received: Apr 15, 2021

Accepted: May 28, 2021

DOI: https://doi.org/10.2478/fon-2021-0038

Keywords
emotional intelligence, clinical performance, communication

© 2021 Deldar Morad Abdulah et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Emotional intelligence and its impacts on the clinical performance of nurses in general public hospitals

Article Category: Original article

Published Online: Dec 30, 2021

Page range: 381 - 388

Received: Apr 15, 2021

Accepted: May 28, 2021

DOI: https://doi.org/10.2478/fon-2021-0038

Keywordsemotional intelligence, clinical performance, communication

© 2021 Deldar Morad Abdulah et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
emotional intelligence, clinical performance, communication