<abstract xmlns="http://www.w3.org/1999/xhtml"><sec><h3>Objectives</h3><p>To construct a comprehensive evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and to provide evidence for identifying and meeting the needs of inpatients’ nursing services.</p></sec><sec><h3>Method</h3><p>We used the Delphi method to conduct two rounds of expert consultations with 41 experts.</p></sec><sec><h3>Result</h3><p>The indicator system consisting of 5 first-level indicators and 48 second-level indicators was preliminarily constructed.</p></sec><sec><h3>Conclusions</h3><p>We formed an evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and classified it into five categories: hospital environment, nursing attitude, nursing skills, information exchange, and emotional support. The indicator system is scientific and reliable. It can provide a basis for nursing staffs to identify and meet the needs of inpatients’ care services.</p></sec></abstract>

ObjectivesTo construct a comprehensive evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and to provide evidence for identifying and meeting the needs of inpatients’ nursing services.MethodWe used the Delphi method to conduct two rounds of expert consultations with 41 experts.ResultThe indicator system consisting of 5 first-level indicators and 48 second-level indicators was preliminarily constructed.ConclusionsWe formed an evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and classified it into five categories: hospital environment, nursing attitude, nursing skills, information exchange, and emotional support. The indicator system is scientific and reliable. It can provide a basis for nursing staffs to identify and meet the needs of inpatients’ care services.

Preliminary construction of evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital

The Affiliated Hospital of Qingdao University

Department of Otorhinolaryngology Head and Neck Surgery

Frontiers of Nursing

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

ObjectivesTo construct a comprehensive evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and to provide evidence...

Preliminary construction of evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital

Article Category: Original article

Published Online: Jul 14, 2020

Page range: 135 - 142

Received: Jun 03, 2019

Accepted: Sep 30, 2019

DOI: https://doi.org/10.2478/fon-2020-0013

Keywords
inpatients, nursing service, needs, Delphi method

© 2020 Shao-Ling Li et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Preliminary construction of evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital

Article Category: Original article

Published Online: Jul 14, 2020

Page range: 135 - 142

Received: Jun 03, 2019

Accepted: Sep 30, 2019

DOI: https://doi.org/10.2478/fon-2020-0013

Keywordsinpatients, nursing service, needs, Delphi method

© 2020 Shao-Ling Li et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
inpatients, nursing service, needs, Delphi method