<abstract xmlns="http://www.w3.org/1999/xhtml"><sec><h3>Aims</h3><p>To develop an immaturity model for the assessment of logistic processes that can assess the practices that describe the level of criticality, which maturity models do not evaluate, of these processes.</p></sec><sec><h3>Originality</h3><p>Application of the little-known variation of maturity models and immaturity models in business logistic processes.</p></sec><sec><h3>Research method</h3><p>The research is conducted from a literature review primarily with terms such as immaturity models and process immaturity. As literature is poor, it is supported by the maturity models developed by various authors in multiple domains.</p></sec><sec><h3>Main findings</h3><p>As a result, an immaturity model is obtained for the assessment of the main logistic processes of manufacturing companies. Likewise, the evaluation and the experiences collected from its application in a company of a case study are obtained.</p></sec><sec><h3>Implications for theory and practice</h3><p>The studies about immaturity of processes are few. The model is designed for manufacturing companies whose logistics management differs from service companies.</p></sec></abstract>

AimsTo develop an immaturity model for the assessment of logistic processes that can assess the practices that describe the level of criticality, which maturity models do not evaluate, of these processes.OriginalityApplication of the little-known variation of maturity models and immaturity models in business logistic processes.Research methodThe research is conducted from a literature review primarily with terms such as immaturity models and process immaturity. As literature is poor, it is supported by the maturity models developed by various authors in multiple domains.Main findingsAs a result, an immaturity model is obtained for the assessment of the main logistic processes of manufacturing companies. Likewise, the evaluation and the experiences collected from its application in a company of a case study are obtained.Implications for theory and practiceThe studies about immaturity of processes are few. The model is designed for manufacturing companies whose logistics management differs from service companies.

A Logistic Process Immaturity Model Proposal

Foundations of Management

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

{"article-title":"A Logistic Process Immaturity Model Proposal"}

AimsTo develop an immaturity model for the assessment of logistic processes that can assess the practices that describe the level of criticality, which...

Model Name	Focus Area	Levels of Immaturity	Author
A software process immaturity	Software engineering capabilities	Level 0 Foolish Level -1 Stupid Level -2 Lunatic	(Finkelstein, 1992)
The Capability Im-Maturity Model (CIMM)	Chaotic software development processes	Level 0 Negligent Level -1 Obstructive Level -2 Contemptuous Level -3 Undermining	(Schorsch, 1996)
A Project Management Immaturity Model	Companies in general that work with projects	Level 0 Incompetent Level -1 Obstructive Level -2 Antagonist Level -3 Psychotic	(Piney, 2009)

LPIM Immaturity Assessment Form
Immaturity Model Processes		Immaturity Levels			Not applicable
#	Processes	Level -1 Negligent	Level -2 Obstructive	Level -3 Contemptuous	Not applicable
1	Warehouse Management and Control
2	Inventory Management and Control
3	Production Control
4	Customer Relationship Management
5	Supply and Procurement Management
6	Logistic and Production Planning
7	Organizational and Human Resource Management
8	Sales and Internationalization
9	Technological Appropriation and Logistics 4.0
TOTAL COUNT:
PERCENTAGE (TOTAL COUNT / 9):

Immaturity Level	Level Name	Characteristic Practice (CP)	Criticality level
Level -1	Negligent	Failure to allow a successful execution process	Medium
Level -2	Obstructive	Counter-productive effects of the process	High
Level -3	Contemptuous	Total disregard for any order or sense of management	Very High

A Logistic Process Immaturity Model Proposal

Published Online: Apr 09, 2020

Page range: 61 - 70

DOI: https://doi.org/10.2478/fman-2020-0005

Keywords
immaturity model, logistic processes, process assessment, criticality, business management

© 2020 Mateo Márquez-Gutiérrez et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Figure 1

Main immaturity models found in the literature (Source: Authors’ own research)

Immaturity assessment form (Source: Authors’ own research)

Immaturity levels of the model (Source: Authors’ own research)

A Logistic Process Immaturity Model Proposal

Published Online: Apr 09, 2020

Page range: 61 - 70

DOI: https://doi.org/10.2478/fman-2020-0005

Keywordsimmaturity model, logistic processes, process assessment, criticality, business management

© 2020 Mateo Márquez-Gutiérrez et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Figure 1

Main immaturity models found in the literature (Source: Authors’ own research)

Immaturity assessment form (Source: Authors’ own research)

Immaturity levels of the model (Source: Authors’ own research)

Keywords
immaturity model, logistic processes, process assessment, criticality, business management