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Engineering Management in Production and Services
Volume 16 (2024): Issue 1 (March 2024)
Open Access
Supervised multilabel classification techniques for categorising customer requirements during the conceptual phase in the new product development
Sutrilastyo
Sutrilastyo
and
Ririn Diar Astanti
Ririn Diar Astanti
| Apr 11, 2024
Engineering Management in Production and Services
Volume 16 (2024): Issue 1 (March 2024)
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Published Online:
Apr 11, 2024
Page range:
31 - 47
Received:
Jan 02, 2023
Accepted:
Oct 01, 2023
DOI:
https://doi.org/10.2478/emj-2024-0003
Keywords
voice of customer
,
customer needs
,
conceptual design
,
product development process
,
customer’s requirement categorisation
,
sentiment analysis
,
supervised multilabel classification technique
© 2024 Sutrilastyo et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Sutrilastyo
Faculty of Industrial Technology Universitas Atma Jaya
Yogyakarta, Indonesia
Ririn Diar Astanti
Faculty of Industrial Technology Universitas Atma Jaya Yogyakarta
Yogyakarta, Indonesia