<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Effective communication is necessary for the success of construction project performance. Due to its nature, effective communication is required to coordinate all parties involved in construction projects such as owners, project managers, engineers, subcontractors, etc. Few previous studies have addressed the issues of construction project communication, particularly in the communication planning stage. This paper aimed to investigate how far the communication planning has been effectively implemented in several construction projects in Jakarta and measure how big the influence to project performance. It adopts a quantitative method by distributing questionnaire surveys to contractors and consultants in Jakarta. Descriptive statistics were used to analyse the data which presents that communication planning has been implemented by 78.02 % of the responses and significantly impact the project performances. This paper offers useful implications for practitioners on how construction project teams (from contractors and consultants) should carefully manage the communication process particularly during its planning stage.</p>
</abstract>

Effective communication is necessary for the success of construction project performance. Due to its nature, effective communication is required to coordinate all parties involved in construction projects such as owners, project managers, engineers, subcontractors, etc. Few previous studies have addressed the issues of construction project communication, particularly in the communication planning stage. This paper aimed to investigate how far the communication planning has been effectively implemented in several construction projects in Jakarta and measure how big the influence to project performance. It adopts a quantitative method by distributing questionnaire surveys to contractors and consultants in Jakarta. Descriptive statistics were used to analyse the data which presents that communication planning has been implemented by 78.02 % of the responses and significantly impact the project performances. This paper offers useful implications for practitioners on how construction project teams (from contractors and consultants) should carefully manage the communication process particularly during its planning stage.

Measuring the Influence of Communication Planning Towards Construction Project Performance

Civil and Environmental Engineering

This work is licensed under the Creative Commons Attribution 4.0 International License.

Effective communication is necessary for the success of construction project performance. Due to its nature, effective communication is required to coordinate...

Measuring the Influence of Communication Planning Towards Construction Project Performance

Published Online: Jun 22, 2021

Page range: 58 - 65

DOI: https://doi.org/10.2478/cee-2021-0007

Keywords
Effective communication, Communication planning, Consultants, Contractors, Project performance

© 2021 Andre Feliks Setiawan et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Measuring the Influence of Communication Planning Towards Construction Project Performance

Published Online: Jun 22, 2021

Page range: 58 - 65

DOI: https://doi.org/10.2478/cee-2021-0007

KeywordsEffective communication, Communication planning, Consultants, Contractors, Project performance

© 2021 Andre Feliks Setiawan et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Effective communication, Communication planning, Consultants, Contractors, Project performance