<abstract xmlns="http://www.w3.org/1999/xhtml"><p><bold>Background:</bold> Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. <bold>Objectives:</bold> The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. <bold>Methods/Approach:</bold> An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. <bold>Results:</bold> The specific company approach for evaluating the success of BI projects is presented and discussed. <bold>Conclusions:</bold> The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.</p></abstract>

Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.

Evaluation of Business Intelligence Projects Success – a Case Study

Business Systems Research Journal

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

{"article-title":"Evaluation of Business Intelligence Projects Success \u2013 a Case Study"}

Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation;...

Evaluation of Business Intelligence Projects Success – a Case Study

Published Online: May 09, 2019

Page range: 1 - 12

Received: May 29, 2018

Accepted: Jan 03, 2019

DOI: https://doi.org/10.2478/bsrj-2019-0001

Keywords
Business Intelligence, project success, success evaluation, case study

© 2019 Ana Teixeira et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Evaluation of Business Intelligence Projects Success – a Case Study

Published Online: May 09, 2019

Page range: 1 - 12

Received: May 29, 2018

Accepted: Jan 03, 2019

DOI: https://doi.org/10.2478/bsrj-2019-0001

KeywordsBusiness Intelligence, project success, success evaluation, case study

© 2019 Ana Teixeira et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Business Intelligence, project success, success evaluation, case study