<abstract xmlns="http://www.w3.org/1999/xhtml">
Medical services refers to the range of health care services and treatments provided to individuals in order to promote, maintain or restore their physical and mental well-being.
Patient satisfaction refers to the degree to which patients are satisfied with their healthcare experiences. It is a subjective measure that reflects patients’ opinions and perceptions of the health services they receive.
The purpose of the research is therefore to test the patient’s satisfaction with medical services in the respective clinic, taking into account the essential aspects that emerged after consulting the specialized literature on patient satisfaction.
The research methodology provides for the use of a quantitative method, namely the questionnaire, which also represents personal contribution to the development of knowledge in the respective field. The questionnaire has 25 questions and is addressed it to a number of 50 patients of a private clinic in Constanta, Romania,.
</abstract>

Medical services refers to the range of health care services and treatments provided to individuals in order to promote, maintain or restore their physical and mental well-being.
Patient satisfaction refers to the degree to which patients are satisfied with their healthcare experiences. It is a subjective measure that reflects patients’ opinions and perceptions of the health services they receive.
The purpose of the research is therefore to test the patient’s satisfaction with medical services in the respective clinic, taking into account the essential aspects that emerged after consulting the specialized literature on patient satisfaction.
The research methodology provides for the use of a quantitative method, namely the questionnaire, which also represents personal contribution to the development of knowledge in the respective field. The questionnaire has 25 questions and is addressed it to a number of 50 patients of a private clinic in Constanta, Romania,.

Assessing Patient Satisfaction with Medical Services: A Quantitative Study in a Private Clinic in Constanta, Romania

ARS Medica Tomitana

This work is licensed under the Creative Commons Attribution 4.0 International License.

Medical services refers to the range of health care services and treatments provided to individuals in order to promote, maintain or restore their physical and...

Assessing Patient Satisfaction with Medical Services: A Quantitative Study in a Private Clinic in Constanta, Romania

Published Online: Mar 26, 2024

Page range: 144 - 152

DOI: https://doi.org/10.2478/arsm-2023-0022

Keywords
Patient satisfaction, medical services

© 2023 Mirela Boncota et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Assessing Patient Satisfaction with Medical Services: A Quantitative Study in a Private Clinic in Constanta, Romania

Published Online: Mar 26, 2024

Page range: 144 - 152

DOI: https://doi.org/10.2478/arsm-2023-0022

KeywordsPatient satisfaction, medical services

© 2023 Mirela Boncota et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Patient satisfaction, medical services