<abstract xmlns="http://www.w3.org/1999/xhtml"><p> EU’s goal is to develop transport system which meets the economic, social and environmental requirements of society. Since first White paper on Transport in 1992 there was evolution of perception of quality and attributes of quality. The basic set of quality requirement is based on frequency, price, safety and security were dominating in 1992-2006, however since 2006 new attributes such as environment impact, and energy efficiency comes into force in European documents. However research case in Siauliai town show that it delays in user perception of quality.</p></abstract>

EU’s goal is to develop transport system which meets the economic, social and environmental requirements of society. Since first White paper on Transport in 1992 there was evolution of perception of quality and attributes of quality. The basic set of quality requirement is based on frequency, price, safety and security were dominating in 1992-2006, however since 2006 new attributes such as environment impact, and energy efficiency comes into force in European documents. However research case in Siauliai town show that it delays in user perception of quality.

Evolution of Traveller Experience Quality Perception in European Level Policy Documents and the Case Study for Siauliai

Transport and Telecommunication Journal

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

EU’s goal is to develop transport system which meets the economic, social and environmental requirements of society. Since first White paper on Transport in...

Evolution of Traveller Experience Quality Perception in European Level Policy Documents and the Case Study for Siauliai

Published Online: Jun 27, 2017

Page range: 220 - 230

DOI: https://doi.org/10.1515/ttj-2017-0019

Keywords
passenger, travel, quality, experience, sustainable urban mobility plan

© Transport and Telecommunication Institute

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Evolution of Traveller Experience Quality Perception in European Level Policy Documents and the Case Study for Siauliai

Published Online: Jun 27, 2017

Page range: 220 - 230

DOI: https://doi.org/10.1515/ttj-2017-0019

Keywordspassenger, travel, quality, experience, sustainable urban mobility plan

© Transport and Telecommunication Institute

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
passenger, travel, quality, experience, sustainable urban mobility plan