Effects of silo mentality on corporate ITC’s business model

Adams, G.B., & Diamond, M.A. (1999). Psychodynamic perspectives on organizations: identity, politics and change. American Behavioral Scientist, 43(2), 221–224.10.1177/00027649921955227Search in Google Scholar

Amit, R., & Zott, C. (2012). Creating value through business model innovation. MIT Sloan Management Review, 53(3), 41.Search in Google Scholar

Bauer, T. & Erdogan, B. (2012). Organisational Behaviour. v.1.1 ed. s.l.:Unnamed Publisher.Search in Google Scholar

Betchoo, N.K. (2015). Managing Workplace Diversity: A Contemporary Context. Universite des Mascareignes: Nirman Kumar Betchoo and bookboon.com.Search in Google Scholar

Blanche Terre M., Durrheim K., Painter D. (2007). Research in practice. Cape Town, RSA: University of Cape Town Press.Search in Google Scholar

Brevis, T., Ngambi, H.C., Vrba, M.J. & Naicker, K.S. (2005). Management Principles. McGraw-Hill. Cape Town.Search in Google Scholar

Brown, D.R. & Harvey, D. (2006). An Experiential Approach to Organisation Development. New Jersey: Pearson Prentice Hall.Search in Google Scholar

Buster, J. (2015). March Board. [Online] Available at: www.matchboard.com.au [Accessed 13 January 2017].Search in Google Scholar

Cilliers, F., & Greyvenstein, H. (2012). The impact of silo mentality on team identity: An organisational case study. SA Journal of Industrial Psychology, 38(2), 75-84.10.4102/sajip.v38i2.993Search in Google Scholar

Chesbrough, H. & Rosenbloom, R.S. (2002). The Role of Business Model in Capturing Value from Innovation: Evidence from Xerox Corporation’s technology spinoff companies. Industrial and Corporate Change, 11, 533-534.10.1093/icc/11.3.529Search in Google Scholar

Clements, J.P. & Gido, J. (2012). Effective project management. 5th ed. Australia: South-Western Cengage Learning.Search in Google Scholar

Cooper, D.R. & Schindler, P.S. (2014). Business Research Methods. United States of America: McGraw-Hill/Irwin.Search in Google Scholar

Diamond, M.A., & Allcorn, S. (2004). Moral violence in organisations: Hierarchic dominance and the absence of potential space. Organisational & Social Dynamics, 4(1), 22–45.Search in Google Scholar

Diamond, M.A., & Allcorn, S. (2009). Private selves in public organizations - The psychodynamics of organizational diagnosis and change. New York: Palgrave Macmillan.10.1057/9780230620094Search in Google Scholar

Diamond, M.A., Allcorn, S., & Stein, H.F. (2004). The surface of organizational boundaries: A view from psychoanalytic object relations theory. Human Relations, 57(1), 31–53.10.1177/0018726704042713Search in Google Scholar

Diamond, M.A., Stein, H.F., & Allcorn, S. (2002). Organizational silos: Horizontal organizational fragmentation. Journal of the Psychoanalysis of Culture and Society, 7(2), 280–296.Search in Google Scholar

Demil B. & Lecocq X. (2014). The Rise and Fall of an Open Business Model. The Business Model Community, Working Paper Series, 2014-01.Search in Google Scholar

Denzin N.K. & Lincoln, Y.S. (2003). The Landscape of Qualitative Research Theories and Issues. London, Sage Publication.Search in Google Scholar

Engle, P., (2011). Breaking Down Silos. Industrial and Management Solutions at Work, 43(12).Search in Google Scholar

Frederick, P.R.H. (2014). Organisational Behaviour and its Role in Management of Business. Global Journal of Finance and Management, 6(6), 563-568.Search in Google Scholar

Greenberg, J., & Baron, R.A. (2003). Behaviour in Organisations, eighth (international) edition.Search in Google Scholar

Guba and Lincoln, (1994). Competing Paradigms in Qualitative Research. Thousand Oaks, CA Sage.Search in Google Scholar

Gyrd-Jones, R. I., Helm, C. & Munk, J., (2013). Exploring the impact of silos in achieving brand orientation. Journal of Marketing Management, 29(9), 1056-1078.10.1080/0267257X.2013.811283Search in Google Scholar

Hill, C. W., (2012). International Business: Competing in the global marketplace. New York: Mc Graw Hill.Search in Google Scholar

Hotaran, I. (2009). Silo Effect versus supply chain effect. The Bucharest Academy of Economic Studies, Romania, 10(1), 216-217.Search in Google Scholar

Kaplan, B., & Maxwell, J. A. (1994). Evaluating health care information systems: Methods and applications. Qualitative Research Methods for Evaluating Computer Information Systems. JG Anderson, CE Ayden and SJ Jay. Thousand Oaks, Sage.Search in Google Scholar

Katunzi, T.M. (2011). Obstacles to Process Integration along the Supply Chain: Manufacturing Firms Perspective. International Journal of Business and Management, 6(5), 105-113.10.5539/ijbm.v6n5p105Search in Google Scholar

Magretta J. (2002). Why Business Models Matter: A Conversation with Robert Redford: Harvard Business Review, 80(5), 86-92.Search in Google Scholar

Naseer, T. (2014). Vistage. [Online] Available at: http://www.vistage.com. [Accessed 7 October 2015].Search in Google Scholar

Nel, P.S., Werner, A., Poisat, P., Sono, T., Du Plessis, P., Ngalo, T., Van Hoek, L., Botha, C.J. (2012). Human Resources Management. Cape Town: Oxford University Press.Search in Google Scholar

Ostenwalder A, Pigneur Y, and Tucci C.L. (2005). Clarifying Business Models: Origins, Present, and Future of the Concept, Communications of Association for Information System, 15, 1-43.10.17705/1CAIS.01601Search in Google Scholar

Purna Sudhakar, G., Farooq, A., & Patnaik, S. (2011). Soft factors affecting the performance of software development teams. Team Performance Management: An International Journal, 17(3/4), 187-205.10.1108/13527591111143718Search in Google Scholar

Shaw, C., (2013). Beyond Philosophy: Building Great Customer Experience. [Online] Available at: http://www.beyondphilosophy.com. [Accessed 7 October 2015].Search in Google Scholar

Singh, A.P., & Singhi, N. (2015). Role of life events stress & individualism-collectivism in predicting job satisfaction. Indian Journal of Industrial Relations, 51(2), 300-312.Search in Google Scholar

Syverson, C. (2011). What determines productivity? Journal of Economic literature, 49(2), 326-365.10.1257/jel.49.2.326Search in Google Scholar

Van Bruaene, M. (2012). Advancing your organization. [Online] Available at: www.advancingyourorganization.com. [Accessed 13 January 2016].Search in Google Scholar

Vatanpour, H., Khorramnia, A., & Forutan, N. (2013). Silo effect a prominence factor to decrease efficiency of pharmaceutical industry. Iranian journal of pharmaceutical research: IJPR, 12(Suppl), 207.Search in Google Scholar

Vermeulen, F., Puranam, P. & Gulati, R. (2010). Change for Change's Sake. EBSCOhost, 88(6), 71-76.Search in Google Scholar

Visvalingam S., & Manjit S.S. (2011). Organisational culture's influence on tacit knowledge-sharing behaviour, Journal of Knowledge Management, 15 (3), 462 - 47710.1108/13673271111137439Search in Google Scholar

Volkan, V.D. (2009). Large-group identity:‘Us and them’polarizations in the international arena. Psychoanalysis, Culture & Society, 14(1), 4-15.10.1057/pcs.2008.50Search in Google Scholar

Whetten, D.A. (2006). Albert and Whetten revisited: Strengthening the concept of organizational identity. Journal of management inquiry, 15(3), 219-234.10.1177/1056492606291200Search in Google Scholar

Wilhelm, K. (2013). Making Sustainability Stick: The Blueprint for Successful Implementation. New Jersey: Pearson FT Press.Search in Google Scholar

Zott, C., Amit, R. & Massa, L. (2010). The Business Model: Theoretical Roots, Recent Development and Future Research, IESE Working Paper WP862.10.2139/ssrn.1674384Search in Google Scholar