Login
Register
Reset Password
Publish & Distribute
Publishing Solutions
Distribution Solutions
Subjects
Architecture and Design
Arts
Business and Economics
Chemistry
Classical and Ancient Near Eastern Studies
Computer Sciences
Cultural Studies
Engineering
General Interest
Geosciences
History
Industrial Chemistry
Jewish Studies
Law
Library and Information Science, Book Studies
Life Sciences
Linguistics and Semiotics
Literary Studies
Materials Sciences
Mathematics
Medicine
Music
Pharmacy
Philosophy
Physics
Social Sciences
Sports and Recreation
Theology and Religion
Publications
Journals
Books
Proceedings
Publishers
Blog
Contact
Search
EUR
USD
GBP
English
English
Deutsch
Polski
Español
Français
Italiano
Cart
Home
Journals
Journal of Central Banking Theory and Practice
Volume 5 (2016): Issue 3 (September 2016)
Open Access
Monitoring the Quality of Services in Electronic Banking
Radislav Jovovic
Radislav Jovovic
,
Elvis Lekic
Elvis Lekic
and
Miroslav Jovovic
Miroslav Jovovic
| Sep 23, 2016
Journal of Central Banking Theory and Practice
Volume 5 (2016): Issue 3 (September 2016)
About this article
Previous Article
Next Article
Abstract
References
Authors
Articles in this Issue
Preview
PDF
Cite
Share
Published Online:
Sep 23, 2016
Page range:
99 - 119
Received:
Jun 10, 2016
Accepted:
Jul 10, 2016
DOI:
https://doi.org/10.1515/jcbtp-2016-0022
Keywords
electronic banking
,
electronic services
,
service quality
,
models
,
information technology
© 2016 Central Bank of Montenegro
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.