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Foundations of Management
Volume 7 (2015): Issue 1 (June 2015)
Open Access
The Importance That Customers Place On Service Attributes Of Sale Personnel In The Retail Sector
Louise van Scheers
Louise van Scheers
| Jan 06, 2016
Foundations of Management
Volume 7 (2015): Issue 1 (June 2015)
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Published Online:
Jan 06, 2016
Page range:
191 - 198
DOI:
https://doi.org/10.1515/fman-2015-0036
Keywords
retail store customer
,
prices compared to competitors
,
sales person product knowledge
,
sales person responsiveness
,
South African retail consumers
© 2015 Faculty of Management, Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.