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Business Systems Research Journal
Volume 8 (2017): Issue 1 (March 2017)
Open Access
Social Business Process Management: Croatian IT Company Case Study
Vesna Bosilj Vukšić
Vesna Bosilj Vukšić
,
Dalia Suša Vugec
Dalia Suša Vugec
and
Anita Lovrić
Anita Lovrić
| May 18, 2017
Business Systems Research Journal
Volume 8 (2017): Issue 1 (March 2017)
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Published Online:
May 18, 2017
Page range:
60 - 70
Received:
Nov 09, 2016
Accepted:
Mar 09, 2016
DOI:
https://doi.org/10.1515/bsrj-2017-0006
Keywords
social business process management
,
knowledge intensive processes
,
business process management maturity
,
process performance index
,
case study
,
Croatia
© by Vesna Bosilj Vukšić
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Vesna Bosilj Vukšić
Vugec Faculty of Economics and Business, University of
Zagreb, Croatia
Dalia Suša Vugec
Faculty of Economics and Business, University of
Zagreb, Croatia
Anita Lovrić
Infodom,
Zagreb, Croatia