<abstract xmlns="http://www.w3.org/1999/xhtml"><p>Most successful organizations worldwide use key performance indicators as an important part of their corporate strategy in order to forecast, measure and plan their businesses. Performance metrics vary in their purpose, definition and content. Therefore, the way organizations select what they think are the optimal indicators for their businesses varies from company to company, sometimes even from department to department. This study aims to answer the question of what is the most suitable way to define and select key performance indicators. More than that, it identifies the right criteria to select key performance indicators at shop floor level. This paper contributes to prior research by analysing and comparing previously researched selection criteria and proposes an original six-criteria-model, which caters towards choosing the most adequate KPIs. Furthermore, the authors take the research a step further by further steps to closed research gaps within this field of study.</p></abstract>

Most successful organizations worldwide use key performance indicators as an important part of their corporate strategy in order to forecast, measure and plan their businesses. Performance metrics vary in their purpose, definition and content. Therefore, the way organizations select what they think are the optimal indicators for their businesses varies from company to company, sometimes even from department to department. This study aims to answer the question of what is the most suitable way to define and select key performance indicators. More than that, it identifies the right criteria to select key performance indicators at shop floor level. This paper contributes to prior research by analysing and comparing previously researched selection criteria and proposes an original six-criteria-model, which caters towards choosing the most adequate KPIs. Furthermore, the authors take the research a step further by further steps to closed research gaps within this field of study.

Lean Information Management: Criteria For Selecting Key Performance Indicators At Shop Floor

Faculty of Engineering/Department of Engineering and Management, “Lucian Blaga” University, Sibiu, Romania

Faculty of Engineering/Department of Engineering and Management “Lucian Blaga” University, Sibiu, Romania

Acta Universitatis Cibiniensis. Technical Series

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Most successful organizations worldwide use key performance indicators as an important part of their corporate strategy in order to forecast, measure and plan...

Lean Information Management: Criteria For Selecting Key Performance Indicators At Shop Floor

Published Online: Sep 23, 2015

Page range: 67 - 72

DOI: https://doi.org/10.1515/aucts-2015-0029

Keywords
KPI, lean manufacturing, shop floor, performance, waste

© Iuga Maria Virginia et al.

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Lean Information Management: Criteria For Selecting Key Performance Indicators At Shop Floor

Published Online: Sep 23, 2015

Page range: 67 - 72

DOI: https://doi.org/10.1515/aucts-2015-0029

KeywordsKPI, lean manufacturing, shop floor, performance, waste

© Iuga Maria Virginia et al.

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
KPI, lean manufacturing, shop floor, performance, waste