<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The increase in suicidal behaviour among elderly people makes it necessary to take action in the field of broadly understood prevention. This includes helplines, which play an essential role in anti-suicidal measures. The aim of this study was to obtain information about the experience of Polish helpline workers in communicating with older people in suicidal crisis. The study was conducted among 106 helpline workers from various helpline centres across Poland. It proved that helpline workers in Poland have considerable experience in communicating with elderly people in suicidal crisis, albeit the majority of respondents feel they need additional training in the area of broadly understood suicidology.</p></abstract>

The increase in suicidal behaviour among elderly people makes it necessary to take action in the field of broadly understood prevention. This includes helplines, which play an essential role in anti-suicidal measures. The aim of this study was to obtain information about the experience of Polish helpline workers in communicating with older people in suicidal crisis. The study was conducted among 106 helpline workers from various helpline centres across Poland. It proved that helpline workers in Poland have considerable experience in communicating with elderly people in suicidal crisis, albeit the majority of respondents feel they need additional training in the area of broadly understood suicidology.

Communicating with Elderly People in Suicidal Crisis in the Light of Helpline Worker Experience

Department of Social Sciences and the Humanities

Studies in Logic, Grammar and Rhetoric

This work is licensed under the Creative Commons Attribution 4.0 International License.

The increase in suicidal behaviour among elderly people makes it necessary to take action in the field of broadly understood prevention. This includes...

Communicating with Elderly People in Suicidal Crisis in the Light of Helpline Worker Experience

Published Online: Dec 31, 2020

Page range: 59 - 75

DOI: https://doi.org/10.2478/slgr-2020-0040

© 2020 Adam Czabański et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.