Assessing the influence of project management on quality during the early phases of construction projects

Žanesa Ljevo; Mladen Vukomanović; Suada Džebo

Open Access

Assessing the influence of project management on quality during the early phases of construction projects

Žanesa Ljevo

Mladen Vukomanović

and

Suada Džebo

| Dec 29, 2017

Organization, Technology and Management in Construction: an International Journal

Volume 9 (2017): Issue 1 (January 2017)

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Cite

Published Online: Dec 29, 2017

Page range: 1584 - 1592

Received: Nov 27, 2017

Accepted: Nov 27, 2017

DOI: https://doi.org/10.1515/otmcj-2016-0029

Keywords
construction project, key quality factor, product quality indicators, modeling results

© 2017 Žanesa Ljevo et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Working experience of participants in the research on the factor “quality of the product and project management process”.

Quality factor of the project management process and quality factor of product: definition and planning phase – surveys.

Quality factor of the project management process and quality factor of product: definition and planning phase – model and case study.

Total variance explained (questionnaire and case study).

Component	Initial eigenvalues			Extraction sums of squared loadings			Rotation sums of squared loadings

	Total	% of Variance	Cumulative%	Total	% of Variance	Cumulative%	Total	% of Variance	Cumulative%

Questionnaires/surveys

1	4.931	44.828	44.828	4.931	44.828	44.828	3.015	27.413	27.413
2	1.209	10.995	55.824	1.209	10.995	55.824	2.225	20.226	47.639
3	1.186	10.781	66.605	1.186	10.781	66.605	2.086	18.966	66.605
4	0.797	7.248	73.853
5	0.653	5.935	79.788
6	0.601	5.460	85.249
7	0.432	3.930	89.178
8	0.406	3.688	92.867
9	0.305	2.773	95.639
10	0.292	2.655	98.294
11	0.188	1.706	100.000

Case study

1	4.498	44.977	44.977	4.498	44.977	44.977	2.704	27.041	27.041
2	1.879	18.789	63.766	1.879	18.789	63.766	2.550	25.503	52.544
3	1.328	13.280	77.046	1.328	13.280	77.046	2.450	24.502	77.046
4	0.628	6.280	83.326
5	0.581	5.811	89.138
6	0.474	4.744	93.881
7	0.291	2.913	96.794
8	0.198	1.978	98.772
9	0.098	.984	99.756
10	0.024	.244	100.000

Review of definition.

Author	The quality definition is...
Deming (QP Staff 2010)	solution to the problem
Juran (QP Staff 2010)	suitability for use
Crosby (QP Staff 2010)	free, but not a gift
Wayne (Summers 2009)	customer satisfaction
Tacher (Summers 2009)	when a buyer returns, not a product
Oakland (Oakland 2015)	meeting customer requirements
ISO (ISO 2015)	compliance with the required requirements

Steps to quality management (PMI; ISO 9001:2015 2013, 2015).

Quality planning

	Identify the standards and levels relevant to the project;
	Determine the activities needed to meet the requirements of this standard.

Quality insurance

	Planned and continuous activity in order to meet quality standards;
	Provide the required quality of products or services;
	The achievement of the quality plan and its promotion;
	Continuous quality assessment.

Improving quality

	Measuring and comparing basic project results with quality requirements and relevant standards throughout the project;
	Analyze and report on achieved requirements and standards in performance;
	Provision of the necessary corrective actions;

TQM, European Foundation for Quality Management (EFQM) model, Kaizen, reengineering, Six Sigma

Customer orientation;
Planning process;
Management process;
Improvement process;
Complete involvement.

Factor structure matrix after varimax rotation.

Factor	Surveys				Case studies

	Rotated component of matrix			Communalities	Rotated component of matrix			Communalities

	1	2	3		1	2	3
X₁	0.804	−0.085	0.090	0.662	0.829	0.200	0.143	0.747
X₂	0.771	0.175	0.226	0.676	0.790	0.157	0.193	0.685
X₃	0.743	0.323	0.067	0.661	0.173	0.140	0.950	0.952
X₄	0.109	−0.088	0.853	0.747	0.442	0.778	−0.061	0.804
X₅	0.144	0.228	0.668	0.520	0.355	0.847	0.090	0.852
X₆	0.581	0.236	0.551	0.697	0.584	0.079	0.665	0.789
X₇	0.190	0.628	0.433	0.618	MSA < minimum excluded
X₈	0.720	0.422	0.201	0.737	0.156	0.111	0.963	0.964
X₉	0.489	0.605	0.242	0.663	0.119	0.665	0.275	0.532
X₁₀	0.073	0.846	−0.104	0.732	0.805	0.086	0.173	0.686
X₁₁	0.232	0.559	0.498	0.614	−0.120	0.821	0.064	0.693

eISSN:: 1847-6228
Language:: English

Publication timeframe:: Volume Open
Journal Subjects:: Engineering, Introductions and Overviews, other

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Assessing the influence of project management on quality during the early phases of construction projects

Article Category: Research Article

Published Online: Dec 29, 2017

Page range: 1584 - 1592

Received: Nov 27, 2017

Accepted: Nov 27, 2017

DOI: https://doi.org/10.1515/otmcj-2016-0029

Keywords
construction project, key quality factor, product quality indicators, modeling results

© 2017 Žanesa Ljevo et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Fig. 1:

Fig. 2:

Fig. 3:

Total variance explained (questionnaire and case study).

Review of definition.

Steps to quality management (PMI; ISO 9001:2015 2013, 2015).

Factor structure matrix after varimax rotation.

Assessing the influence of project management on quality during the early phases of construction projects

Article Category: Research Article

Published Online: Dec 29, 2017

Page range: 1584 - 1592

Received: Nov 27, 2017

Accepted: Nov 27, 2017

DOI: https://doi.org/10.1515/otmcj-2016-0029

Keywordsconstruction project, key quality factor, product quality indicators, modeling results

© 2017 Žanesa Ljevo et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Fig. 1:

Fig. 2:

Fig. 3:

Total variance explained (questionnaire and case study).

Review of definition.

Steps to quality management (PMI; ISO 9001:2015 2013, 2015).

Factor structure matrix after varimax rotation.

Keywords
construction project, key quality factor, product quality indicators, modeling results