<abstract xmlns="http://www.w3.org/1999/xhtml"><p>Reliability of production systems in enterprises is increasingly dependent on the availability of ICT systems that supervise them. The research presented in this paper focuses on the improvement of the availability of ICT systems by identifying possibilities of further automation of their maintenance processes. After preliminary research, it has been concluded that the possibility of further automation by using artificial intelligence methods to support decision making regarding the improvement of ICT systems is worth considering. The main aim of the paper was to carry out research into the possibilities of using and implementing artificial intelligence to support decision making regarding the improvement of ICT systems.</p></abstract>

Reliability of production systems in enterprises is increasingly dependent on the availability of ICT systems that supervise them. The research presented in this paper focuses on the improvement of the availability of ICT systems by identifying possibilities of further automation of their maintenance processes. After preliminary research, it has been concluded that the possibility of further automation by using artificial intelligence methods to support decision making regarding the improvement of ICT systems is worth considering. The main aim of the paper was to carry out research into the possibilities of using and implementing artificial intelligence to support decision making regarding the improvement of ICT systems.

Effectiveness of Using the Method of Artificial Intelligence in Maintenance of Ict Systems

Management Systems in Production Engineering

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Reliability of production systems in enterprises is increasingly dependent on the availability of ICT systems that supervise them. The research presented in...

Effectiveness of Using the Method of Artificial Intelligence in Maintenance of Ict Systems

Published Online: Mar 28, 2019

Page range: 40 - 45

Received: Sep 01, 2018

Accepted: Oct 01, 2018

DOI: https://doi.org/10.1515/mspe-2019-0007

Keywords
Information and Communication Technology, AI methods, Information Technology Infrastructure Library, Reliability of production systems

© 2019 Tomasz Gościniak et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Effectiveness of Using the Method of Artificial Intelligence in Maintenance of Ict Systems

Published Online: Mar 28, 2019

Page range: 40 - 45

Received: Sep 01, 2018

Accepted: Oct 01, 2018

DOI: https://doi.org/10.1515/mspe-2019-0007

KeywordsInformation and Communication Technology, AI methods, Information Technology Infrastructure Library, Reliability of production systems

© 2019 Tomasz Gościniak et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
Information and Communication Technology, AI methods, Information Technology Infrastructure Library, Reliability of production systems