1. bookVolume 16 (2022): Issue 1 (April 2022)
Journal Details
License
Format
Journal
eISSN
2601-5773
First Published
30 Dec 2018
Publication timeframe
2 times per year
Languages
English
access type Open Access

Strategic Planning and Performance Management for Citizens of Harghita County with the Introduction of the CAF Based Quality Management Tool (CAFHR) Project

Published Online: 18 Jul 2022
Volume & Issue: Volume 16 (2022) - Issue 1 (April 2022)
Page range: 15 - 23
Journal Details
License
Format
Journal
eISSN
2601-5773
First Published
30 Dec 2018
Publication timeframe
2 times per year
Languages
English
Abstract

The Harghita County Council has decided to carry out a self-assessment to evaluate the adequacy of its processes in the framework of a complex organizational development project using the CAF (Common Assessment Framework). The outcome of the performed self-assessment showed the capabilities and results of the operation, as well as the tasks of ensuring short- and medium-term development. This article aims to point out the needs and possibilities for improving administrative processes by presenting the experiences of the project. An important experience of the project is to prove the necessity of taking into account the specific features in addition to prove the general applicability of the model.

Keywords

[1] CAF 2013 Model – Methodological Guide to Organizational Self-Assessment. https://www.caf-network.eu Search in Google Scholar

[2] Erdőssy I., Kerekes L.: Report on the Strategic planning and performance management for citizens of Harghita County with the introduction of the CAF based quality management tool (CAFHR) project. Miercurea Ciuc, 2021.10.33894/mtk-2022.16.04 Search in Google Scholar

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