1. bookVolume 2020 (2020): Issue 2 (April 2020)
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Journal
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16 Apr 2015
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4 times per year
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English
access type Open Access

Privacy at a Glance: The User-Centric Design of Glanceable Data Exposure Visualizations

Published Online: 08 May 2020
Page range: 416 - 435
Received: 31 Aug 2019
Accepted: 16 Dec 2019
Journal Details
License
Format
Journal
First Published
16 Apr 2015
Publication timeframe
4 times per year
Languages
English

Smartphone users are often unaware of mobile applications’ (“apps”) third-party data collection and sharing practices, which put them at higher risk of privacy breaches. One way to raise awareness of these practices is by providing unobtrusive but pervasive visualizations that can be presented in a glanceable manner. In this paper, we applied Wogalter et al.’s Communication-Human Information Processing model (C-HIP) to design and prototype eight different visualizations that depict smartphone apps’ data sharing activities. We varied the granularity and type (i.e., data-centric or app-centric) of information shown to users and used the screensaver/lock screen as a design probe. Through interview-based design probes with Android users (n=15), we investigated the aspects of the data exposure visualizations that influenced users’ comprehension and privacy awareness. Our results shed light on how users’ perceptions of privacy boundaries influence their preference regarding the information structure of these visualizations, and the tensions that exist in these visualizations between glanceability and granularity. We discuss how a pervasive, soft paternalistic approach to privacy-related visualization may raise awareness by enhancing the transparency of information flow, thereby, unobtrusively increasing users’ understanding of data sharing practices of mobile apps. We also discuss implications for privacy research and glanceable security.

Keywords

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