1. bookVolume 15 (2021): Issue 1 (December 2021)
Conference Details
License
Format
Conference
eISSN
2558-9652
First Published
15 Dec 2017
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1 time per year
Languages
English
access type Open Access

The influence of the implementation of ERP systems on the performance of an organization

Published Online: 31 Dec 2021
Volume & Issue: Volume 15 (2021) - Issue 1 (December 2021)
Page range: 268 - 279
Conference Details
License
Format
Conference
eISSN
2558-9652
First Published
15 Dec 2017
Publication timeframe
1 time per year
Languages
English
Abstract

In this paper, I examined how the adoption and implementation of Enterprise Resource Planning systems influences an organization’s performance. Performance is a key component that underlies the organization’s activity. Enterprise Resource Planning systems are used to manage the activities of an organization (accounting, procurement, compliance, production, project management and other distribution chain operations). The impact of implementing Enterprise Resource Planning systems may differ from organization to organization. The main purpose of the paper is to present the most important performance indicators that are influenced by the implementation of Enterprise Resource Planning systems, but also what is their impact on the entire activity of an organization. The research method used is a quantitative research based on the questionnaire where we identified how Enterprise Resource Planning systems influence the performance of the organization. The data collected were useful to answer the main research questions formulated in the paper. The results obtained based on the questionnaire showed that organizations that implemented Enterprise Resource Planning systems obtained more favorable values of performance indicators than organizations that did not implement them. These Enterprise Resource Planning systems also have a role in the sustainable development of the organization, but in principle Enterprise Resource Planning systems are useful to improve the performance of the organization.

Keywords

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