1. bookVolume 8 (2021): Issue 1 (June 2021)
Journal Details
License
Format
Journal
eISSN
2354-0036
First Published
16 Apr 2015
Publication timeframe
2 times per year
Languages
English
access type Open Access

Creativity in Virtual Teams: A Review and Agenda for Future Research

Published Online: 30 Aug 2021
Volume & Issue: Volume 8 (2021) - Issue 1 (June 2021)
Page range: 165 - 188
Received: 01 May 2021
Accepted: 01 Jul 2021
Journal Details
License
Format
Journal
eISSN
2354-0036
First Published
16 Apr 2015
Publication timeframe
2 times per year
Languages
English
Abstract

As communication technology capabilities have improved and the globalization of the workforce has resulted in distributed teams, organizations have been shifting towards virtual teams and virtual meetings over the last decade. This trend has been accelerated with current work-from-home orders due to COVID-19. Even though virtual collaboration has, in the past, been the focus of multiple studies, there are some surprising gaps in our knowledge. For instance, there are few empirical studies examining the impact of virtual devices and tools on creative problem-solving. While there is a substantial body of research on electronic brainstorming and the use of virtual tools for idea generation, less is known about earlier processes such as problem construction or later processes such as idea evaluation and idea selection. Furthermore, as a dynamic process, creativity and innovation is heavily influenced by the people engaged in the process and their collaborative environment, yet there is a gap in the literature regarding the type of virtual tools used in the process (i.e., audio + video vs. audio alone, or the use of file-sharing technologies). In this paper, we will review the current literature on virtual teams, virtual meetings, and creativity. We will then explore theoretical frameworks such as media richness theory that can help us understand how virtuality and virtual tools may influence team creativity across the dynamic range of the creative problem-solving process. Finally, given the limited research in the domain of virtual team creativity we provide questions to help guide future research. Research questions will help identify those areas where virtual teams may be beneficial for creativity and areas where virtual teams may be likely to perform less effectively on creative tasks.

Keywords

Abdulla, A.M., Paek, S.H., Cramond, B., & Runco, M.A. (2020). Problem finding and creativity: A meta-analytic review. Psychology of Aesthetics, Creativity, and the Arts, 14(1), 3–14. https://doi.org/10.1037/aca000019410.1037/aca0000194 Search in Google Scholar

Allison, B.B., Shuffler, M.L., & Wallace, A.M. (2015). The successful facilitation of virtual team meetings. In The Cambridge handbook of meeting science (pp. 680–706). New York, NY: Cambridge University Press. Search in Google Scholar

Anderson, N., De Dreu, C.K.W., & Nijstad, B.A. (2004). The routinization of innovation research: A constructively critical review of the state-of-the-science. Journal of Organizational Behavior, 25(2), 147–173. https://doi.org/10.1002/job.23610.1002/job.236 Search in Google Scholar

Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297–1333. https://doi.org/10.1177/014920631452712810.1177/0149206314527128 Search in Google Scholar

Andriessen J.H.E. (2003) System match theories. In: J.H. Andriessen (Ed.), Working with Groupware: Understanding and Evaluating Collaborative Technology. Springer, London. https://doi.org/10.1007/978-1-4471-0067-6_510.1007/978-1-4471-0067-6_5 Search in Google Scholar

Arreola, N.J., & Reiter-Palmon, R. (2016). The effect of problem construction creativity on solution creativity across multiple everyday problems. Psychology of Aesthetics, Creativity, and the Arts, 10(3), 287–295. https://doi.org/10.1037/a004038910.1037/a0040389 Search in Google Scholar

Aritz, J., Walker, R., & Cardon, P. W. (2018). Media use in virtual teams of varying levels of coordination. Business and Professional Communication Quarterly, 81(2), 222–243. https://doi.org/10.1177%2F232949061772311410.1177/2329490617723114 Search in Google Scholar

Barki, H., & Pinsonneault, A. (2001). Small group brainstorming and idea quality: Is electronic brainstorming the most effective approach? Small Group Research, 32(2), 158–205. https://doi.org/10.1177/10464964010320020310.1177/104649640103200203 Search in Google Scholar

Basadur, M., Runco, M.A., & Vega, L.A. (2000). Understanding how creative thinking skills, attitudes and behaviors work together: A causal process model. Journal of Creative Behavior, 34, 77–100. https://doi.org/10.1002/j.2162-6057.2000.tb01203.x10.1002/j.2162-6057.2000.tb01203.x Search in Google Scholar

Benedek, M., Nordtvedt, N., Jauk, E., Koschmieder, C., Pretsch, J., Krammer, G., & Neubauer, A.C. (2016). Assessment of creativity evaluation skills: A psychometric investigation prospective teachers. Thinking Skills and Creativity, 21, 75–84. https://doi.org/10.1016/j.tsc.2016.05.00710.1016/j.tsc.2016.05.007 Search in Google Scholar

Blair, C.S., & Mumford, M.D. (2007). Errors in idea evaluation: Preference for the unoriginal? The Journal of Creative Behavior, 41(3), 197–222. https://doi.org/10.1002/j.2162-6057.2007.tb01288.x10.1002/j.2162-6057.2007.tb01288.x Search in Google Scholar

Bos, N., Gergle, D., Olson, J.S., & Olson, G.M. (2001). Being there versus seeing there: Trust via video. In: M. M. Tremaine (Ed.), Extended Abstracts on Human Factors in Computing Systems (pp. 291–292). https://doi.org/10.1145/634067.63424010.1145/634067.634240 Search in Google Scholar

Bowers, C., Smith, P.A., Cannon-Bowers, J., & Nicholson, D. (2008). Using virtual worlds to assist distributed teams. In: P. Zemliansky & K.S. Amant (Eds.), The Handbook of Research on Virtual Workplaces and the New Nature of Business Practices (pp. 408–423). Idea Group Inc. http://dx.doi.org/10.4018/978-1-59904-893-210.4018/978-1-59904-893-2 Search in Google Scholar

Breuer, C., Hüffmeier, J., & Hertel, G. (2016). Does trust matter more in virtual teams? A meta-analysis of trust and team effectiveness considering virtuality and documentation as moderators. Journal of Applied Psychology, 101(8), 1151–1177. https://doi.org/10.1037/apl000011310.1037/apl0000113 Search in Google Scholar

Caniëls, M.C., & Rietzschel, E.F. (2015). Organizing creativity: Creativity and innovation under constraints. Creativity and Innovation Management, 24(2), 184–196. https://doi.org/10.1111/caim.1212310.1111/caim.12123 Search in Google Scholar

Cannon-Bowers, J.A., Salas, E., & Converse, S. (1993). Shared mental models in expert team decision making. In N.J. Castellan, Jr. (Ed.), Individual and group decision making: Current issues (pp. 221–246). Lawrence Erlbaum Associates. Search in Google Scholar

Carmeli, A., & Spreitzer, G.M. (2009). Trust, connectivity, and thriving: Implications for innovative behaviors at work. The Journal of Creative Behavior, 43(3), 169–191. https://doi.org/10.1002/j.2162-6057.2009.tb01313.x10.1002/j.2162-6057.2009.tb01313.x Search in Google Scholar

Cascio, W.F. (2000). Managing a virtual workplace. Academy of Management Perspectives, 14(3), 81–90. https://doi.org/10.5465/ame.2000.446806810.5465/ame.2000.4468068 Search in Google Scholar

Chamakiotis, P., Dekoninck, E.A., & Panteli, N. (2013). Factors influencing creativity in virtual design teams: An interplay between technology, teams and individuals. Creativity and Innovation Management, 22(3), 265–279. https://doi.org/10.1111/caim.1203910.1111/caim.12039 Search in Google Scholar

Collaros, P.A., & Anderson, L.R. (1969). Effect of perceived expertness upon creativity of members of brainstorming groups. Journal of Applied Psychology, 53(2, Pt.1), 159–163. https://doi.org/10.1037/h002703410.1037/h0027034 Search in Google Scholar

Cooke, N.J. (2015). Team Cognition as Interaction. Current Directions in Psychological Science, 24(6), 415–419. https://doi.org/10.1177/096372141560247410.1177/0963721415602474 Search in Google Scholar

Crisp, C.B., & Jarvenpaa, S.L. (2013). Swift trust in global virtual teams: Trusting beliefs and normative actions. Journal of Personnel Psychology, 12(1), 45–56. https://psycnet.apa.org/doi/10.1027/1866-5888/a00007510.1027/1866-5888/a000075 Search in Google Scholar

Cronin, M.A., & Weingart, L.R. (2007). Representational gaps, information processing, and conflict in functionally diverse teams. The Academy of Management Review, 32(3), 761–773. https://doi.org/10.2307/2015933310.2307/20159333 Search in Google Scholar

CultureWizard by RW3. (2016). Trends in Global Virtual Teams: Virtual Teams Survey Report. https://www.rw-3.com/2016-trends-in-virtual-teams-report?submissionGuid=06a8ef96-e6e6-4c77-a010-6b5e71b33d24 Search in Google Scholar

Curşeu, P.L., Schalk, R., & Wessel, I. (2008). How do virtual teams process information? A literature review and implications for management. Journal of Managerial Psychology, 23(6). 628–652. https://doi.org/10.1108/0268394081089472910.1108/02683940810894729 Search in Google Scholar

Daft, R.L., & Lengel, R.H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554–571. https://doi.org/10.1287/mnsc.32.5.55410.1287/mnsc.32.5.554 Search in Google Scholar

De Dreu, C.K.W. (2006). When too little or too much hurts: Evidence for a curvilinear relationship between task conflict and innovation in teams. Journal of Management, 32(1), 83–107. https://doi.org/10.1177/014920630527779510.1177/0149206305277795 Search in Google Scholar

De Dreu, C.K.W., Nijstad, B.A., Bechtoldt, M.N., & Baas, M. (2011). Group creativity and innovation: A motivated information processing perspective. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 81–89. https://doi.org/10.1037/a001798610.1037/a0017986 Search in Google Scholar

De Guinea, A. O., Webster, J., & Staples, D. S. (2012). A meta-analysis of the consequences of virtualness on team functioning. Information & Management, 49(6), 301–308. https://doi.org/10.1016/j.im.2012.08.00310.1016/j.im.2012.08.003 Search in Google Scholar

De Jong, B.A., & Elfring, T. (2010). How does trust affect the performance of ongoing teams? The mediating role of reflexivity, monitoring, and effort. Academy of Management Journal, 53(3), 535–549.10.5465/amj.2010.51468649 Search in Google Scholar

De Leede, J., Kraan, K.O., Den Hengst, M., & van Hooff, M.L. (2008). Conditions for innovation behaviour of virtual team members: a’high-road’for internationally dispersed virtual teams. Journal of eWorking, 2(1). Search in Google Scholar

Dennis, A.R., & Kinney, S.T. (1998). Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality. Information Systems Research, 9(3), 256–274. https://doi.org/10.1287/isre.9.3.25610.1287/isre.9.3.256 Search in Google Scholar

Dennis, A.R., & Valacich, J.S. (1993). Computer brainstorms: More heads are better than one. Journal of Applied Psychology, 78(4), 531–537. https://doi.org/10.1037/0021-9010.78.4.53110.1037/0021-9010.78.4.531 Search in Google Scholar

Dennis, A.R., & Williams, M.L. (2003). Electronic brainstorming: Theory, research, and future directions. In P.B. Paulus & B.A. Nijstad (Eds.), Group creativity: Innovation through collaboration (pp. 160–178). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780195147308.003.000810.1093/acprof:oso/9780195147308.003.0008 Search in Google Scholar

Dess, G.G., & Picken, J.C. (2000). Changing roles: Leadership in the 21st century. Organizational dynamics, 28(3), 18–34. https://doi.org/10.1016/S0090-2616(00)88447-810.1016/S0090-2616(00)88447-8 Search in Google Scholar

DeRosa, D.M., Hantula, D.A., Kock, N., & D’Arcy, J. (2004). Trust and leadership in virtual teamwork: A media naturalness perspective. Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in alliance with the Society of Human Resources Management, 43(2–3), 219–232.10.1002/hrm.20016 Search in Google Scholar

DeRosa, D.M., Smith, C.L., & Hantula, D.A. (2007). The medium matters: Mining the long-promised merit of group interaction in creative idea generation tasks in a meta-analysis of the electronic group brainstorming literature. Computers in Human Behavior, 23(3), 1549–1581. https://doi.org/10.1016/j.chb.2005.07.00310.1016/j.chb.2005.07.003 Search in Google Scholar

Diehl, M., & Stroebe, W. (1991). Productivity loss in idea-generating groups: Tracking down the blocking effect. Journal of Personality and Social Psychology, 61(3), 392–403. https://doi.org/10.1037/0022-3514.61.3.39210.1037/0022-3514.61.3.392 Search in Google Scholar

Drach-Zahavy, A., & Somech, A. (2001). Understanding team innovation: The role of team processes and structures. Group Dynamics: Theory, Research, and Practice, 5(2), 111–123. https://doi.org/10.1037/1089-2699.5.2.11110.1037/1089-2699.5.2.111 Search in Google Scholar

Driskell, J.E., Radtke, P.H., & Salas, E. (2003). Virtual teams: Effects of technological mediation on team performance. Group Dynamics: Theory, Research, and Practice, 7(4), 297–323. https://psycnet.apa.org/doi/10.1037/1089-2699.7.4.29710.1037/1089-2699.7.4.297 Search in Google Scholar

Edmondson, A. (2004). Psychological safety, trust, and learning in organizations: A group-level lens. In R.M. Kramer, & K.S. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches (pp. 239–272). Russell Sage Foundation. Search in Google Scholar

Fiol, C.M., & O’Connor, E.J. (2005). Identification in face-to-face, hybrid, and pure virtual teams: Untangling the contradictions. Organization Science, 16, 19–32. https://doi.org/10.1287/orsc.1040.010110.1287/orsc.1040.0101 Search in Google Scholar

Fleury, S., Agnes, A., Cados, L., Denis-Lutard, Q., Duchêne, C., Rigaud, N., & Richir, S. (2020). Effects of social influence on idea selection in creativity workshops. Thinking Skills and Creativity, 37, 100691. https://doi.org/10.1016/j.tsc.2020.10069110.1016/j.tsc.2020.100691 Search in Google Scholar

Fosslien, L., & Duffy, M.W. (2020). How to combat zoom fatigue. Harvard Business Review, 29. Search in Google Scholar

Frey, K., Lüthje, C., & Haag, S. (2011). Whom should firms attract to open innovation platforms? The role of knowledge diversity and motivation. Long Range Planning, 44(5–6), 397–420. https://doi.org/10.1016/j.lrp.2011.09.00610.1016/j.lrp.2011.09.006 Search in Google Scholar

Gaan, N. (2012). Collaborative tools and virtual team effectiveness: An inductively derived approach in India’s software sector. Decision (0304–0941), 39(1). Search in Google Scholar

Gallupe, R.B., Dennis, A.R., Cooper, W.H., Valacich, J.S., Bastianutti, L.M., & Nunamaker Jr, J.F. (1992). Electronic brainstorming and group size. Academy of Management Journal, 35(2), 350–369. https://doi.org/10.5465/25637710.5465/256377 Search in Google Scholar

Gish, L., & Clausen, C. (2013). The framing of product ideas in the making: a case study of the development of an energy saving pump. Technology Analysis & Strategic Management, 25(9), 1085–1101. https://doi.org/10.1080/09537325.2013.83274610.1080/09537325.2013.832746 Search in Google Scholar

Goh, K.T., Goodman, P.S., & Weingart, L.R. (2013). Team innovation processes: An examination of activity cycles in creative project teams. Small Group Research, 44(2), 159–194. https://doi.org/10.1177/104649641348332610.1177/1046496413483326 Search in Google Scholar

Grawitch, M.J., Munz, D.C., & Kramer, T.J. (2003). Effects of member mood states on creative performance in temporary workgroups. Group Dynamics: Theory, Research, and Practice, 7(1), 41–54. https://doi.org/10.1037/1089-2699.7.1.4110.1037/1089-2699.7.1.41 Search in Google Scholar

Hambley, L.A., O’Neill, T.A., & Kline, T.J. (2007). Virtual team leadership: The effects of leadership style and communication medium on team interaction styles and outcomes. Organizational behavior and human decision processes, 103(1), 1–20.10.1016/j.obhdp.2006.09.004 Search in Google Scholar

Han, H.J., Hiltz, S.R., Fjermestad, J., & Wang, Y.Q. (2011). Does medium matter? A comparison of initial meeting modes for virtual teams. IEEE Transactions on Professional Communication, 54, 376–391. https://doi.org/10.1109/TPC.2011.217575910.1109/TPC.2011.2175759 Search in Google Scholar

Harvey, S. (2014). Creative synthesis: Exploring the process of extraordinary group creativity. Academy of Management Review, 39(3), 324–343. https://doi.org/10.5465/amr.2012.022410.5465/amr.2012.0224 Search in Google Scholar

Harvey, S., & Kou, C.Y. (2013). Collective engagement in creative tasks: The role of evaluation in the creative process in groups. Administrative Science Quarterly, 58, 346–386. https://doi.org/10.1177/000183921349859110.1177/0001839213498591 Search in Google Scholar

Haught-Tromp, C. (2016). Creativity and constraint: Friends, not foes. In J.C. Kaufman & J. Baer (Eds.), Current perspectives in social and behavioral sciences. Creativity and reason in cognitive development (p. 211–225). Cambridge University Press. https://doi.org/10.1017/CBO9781139941969.01110.1017/CBO9781139941969.011 Search in Google Scholar

Hennessey, B.A., & Amabile, T.M. (2010). Creativity. Annual Review of Psychology, 61, 569-598. https://doi.org/10.1146/annurev.psych.093008.10041610.1146/annurev.psych.093008.100416 Search in Google Scholar

Hoegl, M., Weinkauf, K., & Gemuenden, H.G. (2004). Interteam Coordination, Project Commitment, and Teamwork in Multiteam R&D Projects: A Longitudinal Study. Organization Science, 15(1), 38–55. https://doi.org/10.1287/orsc.1030.005310.1287/orsc.1030.0053 Search in Google Scholar

Hogg, M.A., & Reid, S.A. (2006). Social identity, self-categorization, and the communication of group norms. Communication Theory, 16(1), 7–30. https://doi.org/10.1111/j.1468-2885.2006.00003.x10.1111/j.1468-2885.2006.00003.x Search in Google Scholar

Hollingshead, A.B., McGrath, J.E., & O’Connor, K.M. (1993). Group task performance and communication technology: A longitudinal study of computer-mediated versus face-to-face work groups. Small Group Research, 24(3), 307–333. https://doi.org/10.1177%2F104649649324300310.1177/1046496493243003 Search in Google Scholar

Hülsheger, U.R., Anderson, N., & Salgado, J.F. (2009). Team-level predictors of innovation at work: A comprehensive meta-analysis spanning three decades of research. Journal of Applied Psychology, 94(5), 1128–1145. https://doi.org/10.1037/a001597810.1037/a0015978 Search in Google Scholar

Ishii, K., Lyons, M.M., & Carr, S.A. (2019). Revisiting media richness theory for today and future. Human Behavior and Emerging Technologies, 1(2), 124–131. https://doi.org/10.1002/hbe2.13810.1002/hbe2.138 Search in Google Scholar

Jarvenpaa, S.L., & Keating, E. (2021). When do good communication models fail in global virtual teams? Organizational Dynamics, 50(1), No. 100843. https://doi.org/10.1016/j.orgdyn.2021.10084310.1016/j.orgdyn.2021.100843 Search in Google Scholar

Jarvenpaa, S.L., & Leidner, D.E. (1999). Communication and trust in global virtual teams. Organization Science, 10(6), 791–815. https://doi.org/10.1287/orsc.10.6.79110.1287/orsc.10.6.791 Search in Google Scholar

Kanawattanachai, P., & Yoo, Y. (2007). The impact of knowledge coordination on virtual team performance over time. MIS quarterly, 783–808. https://doi.org/10.2307/2514882010.2307/25148820 Search in Google Scholar

Kanawattanachai, P., & Yoo, Y. (2002). Dynamic nature of trust in virtual teams. The Journal of Strategic Information Systems, 11(3). https://doi.org/10.1016/S0963-8687(02)00019-710.1016/S0963-8687(02)00019-7 Search in Google Scholar

Kirkman, B.L., & Mathieu, J.E. (2005). The dimensions and antecedents of team virtuality. Journal of Management, 31(5), 700–718. https://doi.org/10.1177/014920630527911310.1177/0149206305279113 Search in Google Scholar

Kozlowski, S.W., & Bell, B.S. (2008). Team learning, development, and adaptation. In: V.I. Sessa & M.L. London (Eds.), Work Group Learning: Understanding, Improving & Assessing how Groups Learn in Organizations (pp. 15–44). Psychology Press. Search in Google Scholar

Kwak, H. (2012). Self-disclosure in online media: An active audience perspective. International Journal of Advertising, 31(3), 485–510. https://doi.org/10.2501/IJA-31-3-485-51010.2501/IJA-31-3-485-510 Search in Google Scholar

Lamm, H., & Trommsdorff, G. (1973). Group versus individual performance on tasks requiring ideational proficiency (brainstorming): A review. European Journal of Social Psychology, 3(4), 361–388. https://doi.org/10.1002/ejsp.242003040210.1002/ejsp.2420030402 Search in Google Scholar

Lehmann-Willenbrock, N., & Allen, J.A. (2018). Modeling temporal interaction dynamics in organizational settings. Journal of Business and Psychology, 33(3), 325–344. https://doi.org/10.1007/s10869-017-9506-910.1007/s10869-017-9506-9 Search in Google Scholar

Lehmann-Willenbrock, N., & Allen, J.A. (2014). How fun are your meetings? Investigating the relationship between humor patterns in team interactions and team performance. Journal of Applied Psychology, 99(6), 1278–1287. https://doi.org/10.1037/a003808310.1037/a0038083 Search in Google Scholar

Lehmann-Willenbrock, N., Allen, J.A., & Kauffeld, S. (2013). A sequential analysis of procedural meeting communication: How teams facilitate their meetings. Journal of Applied Communication Research, 41(4), 365–388. https://doi.org/10.1080/00909882.2013.84484710.1080/00909882.2013.844847 Search in Google Scholar

Leonardi, P.M. (2011). Innovation blindness: Culture, frames, and cross-boundary problem construction in the development of new technology concepts. Organization Science, 22(2), 347–369. https://doi.org/10.1287/orsc.1100.052910.1287/orsc.1100.0529 Search in Google Scholar

Lovelace, K., Shapiro, D.L., & Weingart, L.R. (2001). Maximizing cross-functional new product teams’ innovativeness and constraint adherence: A conflict communications perspective. Academy of Management Journal, 44(4), 779–793. https://doi.org/10.2307/306941510.2307/3069415 Search in Google Scholar

Maaravi, Y., Heller, B., Shoham, Y., Mohar, S., & Deutsch, B. (2020). Ideation in the digital age: literature review and integrative model for electronic brainstorming. Review of Managerial Science, 1–34. https://doi.org/10.1007/s11846-020-00400-510.1007/s11846-020-00400-5 Search in Google Scholar

Ma, H.H. (2009). The effect size of variables associated with creativity: A meta-analysis. Creativity Research Journal, 21, 30–42. https://doi.org/10.1080/1040041080263340010.1080/10400410802633400 Search in Google Scholar

Marks, G. (2020). On CRM: should you, or should you not turn on your camera for that Zoom meeting? Forbes, May 1. https://www.forbes.com/sites/quickerbettertech/2020/05/01/on-crm-should-you-or-should-you-not-turn-on-your-camera-for-that-zoom-meeting/?sh=2595ba88bb06 Search in Google Scholar

Mathieu, J.E., Heffner, T.S., Goodwin, G.F., Salas, E., & Cannon-Bowers, J.A. (2000). The influence of shared mental models on team process and performance. Journal of applied psychology, 85(2), 273–283. https://doi.org/10.1037/0021-9010.85.2.27310.1037/0021-9010.85.2.273 Search in Google Scholar

Marlow, S.L., Lacerenza, C.N., & Salas, E. (2017). Communication in virtual teams: A conceptual framework and research agenda. Human Resource Management Review, 27(4), 575–589. https://doi.org/10.1016/j.hrmr.2016.12.00510.1016/j.hrmr.2016.12.005 Search in Google Scholar

McGrath, J.E., & Hollingshead, A.B. (1993). Putting the group back in group support systems: Some theoretical issues about dynamic processes in groups with technological enhancements. In L.M. Jessup & J.S. Valacich (Eds.), Group support systems: New perspectives (pp. 78-96). New York: Macmillan. Search in Google Scholar

Mckinsey (2021). The future of work after COVID-19. https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19% Search in Google Scholar

Medeiros, K.E., Watts, L.L., Mulhearn, T.J., Steele, L.M., Mumford, M.D., & Connelly, S. (2017). What is working, what is not, and what we need to know: A meta-analytic review of business ethics instruction. Journal of Academic Ethics, 15(3), 245–275. https://doi.org/10.1007/s10805-017-9281-210.1007/s10805-017-9281-2 Search in Google Scholar

Mesmer-Magnus, J., & DeChurch, L. (2009). Information sharing and team performance: A meta-analysis. Journal of Applied Psychology, 94, 535–546. https://doi.org/10.1109/emr.2012.617277410.1109/EMR.2012.6172774 Search in Google Scholar

Mesmer-Magnus, J.R., DeChurch, L.A., Jimenez-Rodriguez, M., Wildman, J., & Shuffler, M. (2011). A meta-analytic investigation of virtuality and information sharing in teams. Organizational Behavior and Human Decision Processes, 115(2), 214–225. https://doi.org/10.1016/j.obhdp.2011.03.00210.1016/j.obhdp.2011.03.002 Search in Google Scholar

Microsoft (2020). Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive. https://www.microsoft.com/enus/microsoft-365/blog/2020/03/19/microsoft-teams-3-everything-you-need-connectteammates-be-more-productive/ Search in Google Scholar

Mueller, J., Melwani, S., Loewenstein, J., & Deal, J.J. (2018). Reframing the Decision-Makers’ Dilemma: Towards a Social Context Model of Creative Idea Recognition. Academy of Management Journal, 61, 94–110. https://doi.org/10.5465/amj.2013.088710.5465/amj.2013.0887 Search in Google Scholar

Mullen, B., Johnson, C, & Salas, E. (1991). Productivity loss in brainstorming groups: A meta-analytic integration. Basic and Applied Social Psychology, 12, 3–23. https://doi.org/10.1108/eb02285610.1108/eb022856 Search in Google Scholar

Mumford, M.D., Feldman, J.M., Hein, M.B., & Nagao, D.J. (2001). Tradeoffs between ideas and structure: Individuals versus group performance in creative problem solving. The Journal of Creative Behavior, 35(1), 1–23. https://doi.org/10.1002/j.2162-6057.2001.tb01218.x10.1002/j.2162-6057.2001.tb01218.x Search in Google Scholar

Mumford, M.D., & Hunter, S.T. (2005). Innovation in organizations: A multi-level perspective on creativity. In: F. Dansereau & F.J. Yammarino (Eds.), Multi-level Issues in Strategy and Methods (Research in Multi-Level Issues, Vol. 4) (pp. 9–73). Emerald Group Publishing Limited, Bingley. https://doi.org/10.1016/S1475-9144(05)04001-410.1016/S1475-9144(05)04001-4 Search in Google Scholar

Mumford, M.D., Mobley, M.I., Reiter-Palmon, R., Uhlman, C.E., & Doares, L.M. (1991). Process analytic models of creative capacities. Creativity Research Journal, 4(2), 91–122. https://doi.org/10.1080/1040041910953438010.1080/10400419109534380 Search in Google Scholar

Mumford, M., Reiter-Palmon, R, & Redmond, M. (1994). Problem construction and cognition: Applying problem representations in ill-defined domains. In M. Runco (Ed.), Problem finding, problem solving, and creativity (pp. 3–39). Ablex Publishing Corporation. Search in Google Scholar

Mumford, M.D., Lonergan, D.C., & Scott, G. (2002). Evaluating Creative Ideas: Processes, standards, and context. Inquiry: Critical Thinking Across the Disciplines, 22(1), 21–30. https://doi.org/10.5840/inquiryct-news20022213 Search in Google Scholar

Nemiro, J.E. (2002). The creative process in virtual teams. Communication Research Journal, 14(1), 69–83. https://doi.org/10.1207/S15326934CRJ1401_610.1207/S15326934CRJ1401_6 Search in Google Scholar

Nijstad, B.A., & Stroebe, W. (2006). How the group affect the mind: a cognitive model of idea generation in groups. Personality and Social Psychology Bulletin, 10(3), 186–213. https://doi.org/10.1207/s15327957pspr1003_110.1207/s15327957pspr1003_1 Search in Google Scholar

Ocker, R.J. (2005). Influences on creativity in asynchronous virtual teams: A qualitative analysis of experimental teams. IEEE Transactions on Professional Communication, 48(1), 22–39. https://doi.org/10.1109/TPC.2004.84329410.1109/TPC.2004.843294 Search in Google Scholar

O’Leary, M.B., & Cummings, J.N. (2007). The spatial, temporal, and configurational characteristics of geographic dispersion in teams. MIS Quarterly, (31), 433–452. https://doi.org/10.2307/2514880210.2307/25148802 Search in Google Scholar

Paulus, P., & Brown, V. (2003). Enhancing ideational creativity in groups: Lessons from research on brainstorming. In P.B. Paulus, B.A. Nijstad, & A. Bernard (Eds.), Group creativity: Innovation through collaboration (pp. 110–136). Oxford University Press. Search in Google Scholar

Reed, K.M. & Allen, J.A. (2021). Suddenly Virtual: Making Remote Meetings Work. Hoboken, NJ: Wiley. Search in Google Scholar

Reiter-Palmon, R. (2018). Creative cognition at the individual and team levels: What happens before and after idea generation. In: R.J. Sternberg & J.C. Kaufman (Eds.), The Nature of Human Creativity (pp. 184–202). Cambridge University Press. Search in Google Scholar

Reiter-Palmon, R., & Harms, M. (2017). Team creativity and innovation: Importance and directions. In: R.R. Palmon (Ed.), Team Creativity and Innovation (pp. 3–10). Oxford University Press. Search in Google Scholar

Reiter-Palmon, R, Herman, A.E., & Yammarino, F.J. (2008), Creativity and cognitive processes: Multi-level linkages between individual and team cognition. In: M.D. Mumford, S.T. Hunter, & K.E. Bedell-Avers (Eds.), Multi-Level Issues in Creativity and Innovation: Research in Multi-Level Issues (Vol. 7, pp. 203–267). Emerald Group Publishing Limited.10.1016/S1475-9144(07)00009-4 Search in Google Scholar

Reiter-Palmon, R., Kennel, V.L., & Allen, J.A. (2020). Teams in small organizations: Conceptual, methodological, and practical considerations. Frontiers in Psychology, 12, 1664–1078. https://doi.org/10.3389/fpsyg.2021.53029110.3389/fpsyg.2021.530291 Search in Google Scholar

Reiter-Palmon, R., Kennel, V., Allen, J., & Jones, K.J. (2018). Good catch! using interdisciplinary teams and team reflexivity to improve patient safety. Group & Organization Management, 43(3), 414–439. https://doi.org/10.1177/154805181878182010.1177/1548051818781820 Search in Google Scholar

Reiter-Palmon, R., Kennel, V., de Vreede, T., & de Vreede, G.J. (2018). Structuring team idea evaluation and selection of solution: Does it influence creativity? (pp. 209–224). In I. Lebuda & V. Glavenou (Eds.), Pal-grave Handbook of Social Creativity Research. Palgrave Press. Search in Google Scholar

Reiter-Palmon, R., Mumford, M.D., O’Connor Boes, J., & Runco, M.A. (1997). Problem construction and creativity: The role of ability, cue consistency, and active processing. Creativity Research Journal, 10, 9–23. https://doi.org/10.1207/s15326934crj1001_210.1207/s15326934crj1001_2 Search in Google Scholar

Reiter-Palmon, R., & Murugavel, V. (2018). The effect of problem construction on team process and creativity. Frontiers in Psychology, 9, Article 2098. https://doi.org/10.3389/fpsyg.2018.0209810.3389/fpsyg.2018.02098 Search in Google Scholar

Reiter-Palmon, R., & Robinson, E. (2009). Problem identification and construction: What do we know, what is the future? Psychology of Aesthetics, Creativity, and the Arts, 3, 43–47. https://doi.org/10.1037/a001462910.1037/a0014629 Search in Google Scholar

Reiter-Palmon, R., Wigert, B., & Vreede, T.D. (2011). Team creativity and innovation: The effect of group composition, social processes, and cognition. In: M.D. Mumford (Ed.), Handbook of Organizational Creativity (pp. 295–326). Elsevier. Search in Google Scholar

Rice, R.E. (1992). Task analyzability, use of new media, and effectiveness: A multi-site exploration of media richness. Organization Science, 3(4), 475–500. https://doi.org/10.1287/orsc.3.4.47510.1287/orsc.3.4.475 Search in Google Scholar

Rietzschel, E.F., & Ritter, S.M. (2018). Moving from creativity to innovation. In R. Reiter-Palmon, V.L. Kennel, & J.C. Kaufman (Eds.), Individual creativity in the workplace (p. 3–34). Elsevier Academic Press. https://doi.org/10.1016/B978-0-12-813238-8.00001-210.1016/B978-0-12-813238-8.00001-2 Search in Google Scholar

Rietzschel, E.F., Nijstad, B.A., & Stroebe, W. (2010). The selection of creative ideas after individual idea generation: Choosing between creativity and impact. British Journal of Psychology, 101, 47–68. https://doi.org/10.1348/000712609X41420410.1348/000712609X414204 Search in Google Scholar

Robert Half (2021). 1 In 3 Remote Workers May Quit If Required To Return To The Office Full Time, Robert Half Survey Finds. https://rh-us.mediaroom.com/2021-04-06-1-In-3-Remote-Workers-May-Quit-If-Required-To-Return-To-The-Office-Full-Time-Robert-Half-Survey-Finds Search in Google Scholar

Robey, D., Schwaig, K.S., & Jin, L. (2003). Intertwining material and virtual work. Information and organization, 13(2), 111–129.10.1016/S1471-7727(02)00025-8 Search in Google Scholar

Rosso, B.D. (2014). Creativity and constraints: Exploring the role of constraints in the creative processes of research and development teams. Organization Studies, 35(4), 551–585. https://doi.org/10.1177/017084061351760010.1177/0170840613517600 Search in Google Scholar

Runco, M.A., & Vega, L. (1990). Evaluating the creativity of children’s ideas. Journal of Social Behavior and Personality, 5(5), 439–452. Search in Google Scholar

Saunders, C.S. (2000). Virtual teams: Piecing together the puzzle. In R.W. Zmud (Ed.), Framing the domain of IT management: Projecting the future… through the past (pp. 29–50). Pinnaflex. Search in Google Scholar

Shalley, C.E., & Gilson, L.L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33–53. https://doi.org/10.1016/j.leaqua.2003.12.00410.1016/j.leaqua.2003.12.004 Search in Google Scholar

Shalley, C.E., Zhou, J., & Oldham, G.R. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30(6), 933–958. https://doi.org/10.1016/j.jm.2004.06.00710.1016/j.jm.2004.06.007 Search in Google Scholar

Sharma, A. (1999). Central dilemmas of managing innovation in large firms. California Management Review, 41, 146–164. https://doi.org/10.2307/4116600110.2307/41166001 Search in Google Scholar

Shearn, A. (2021). It’s time to start leaving our Zoom cameras off. Forge, February 18. https://forge.medium.com/its-time-to-start-leaving-our-zoom-cameras-off-c8a58bc66ae1 Search in Google Scholar

Sosik, J.J., Avolio, B.J., & Kahai, S.S. (1997). Effects of leadership style and anonymity on group potency and effectiveness in a group decision support system environment. Journal of Applied Psychology, 82(1), 89–103. https://doi.org/10.1037/0021-9010.82.1.8910.1037/0021-9010.82.1.89 Search in Google Scholar

Staples, D.S., & Webster, J. (2008). Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams. Information Systems Journal, 18(6), 617–640. https://doi.org/10.1111/j.1365-2575.2007.00244.x10.1111/j.1365-2575.2007.00244.x Search in Google Scholar

Sternberg, R.J. (1988). A three-facet model of creativity. In R.J. Sternberg (Ed.), The Nature of Creativity: Contemporary Psychological Perspectives (pp. 125–147). Cambridge University Press. Search in Google Scholar

Suchan, J., & Hayzak, G. (2001). The communication characteristics of virtual teams: A case study. IEEE transactions on Professional Communication, 44(3), 174–186. https://doi.org/10.1109/47.94646310.1109/47.946463 Search in Google Scholar

Suh, K.S. (1999). Impact of communication medium on task performance and satisfaction: an examination of media-richness theory. Information & Management, 35(5), 295–312. https://doi.org/10.1016/S0378-7206(98)00097-410.1016/S0378-7206(98)00097-4 Search in Google Scholar

Sutton, R.I., & Hargadon, A. (1996). Brainstorming groups in context: Effectiveness in a product design firm. Administrative Science Quarterly, 41(4), 685–718. https://doi.org/10.2307/239387210.2307/2393872 Search in Google Scholar

Taggar, S. (2002). Individual creativity and group ability to utilize individual creative resources: A multilevel model. Academy of Management Journal, 45(2), 315–330. https://doi.org/10.5465/306934910.5465/3069349 Search in Google Scholar

Taggar, S. (2019). The cognitive underpinnings of creativity in teams: Distal and proximal antecedents. In P.B. Paulus & B.A. Nijstad (Eds.), The Oxford Handbook of Group Creativity and Innovation, 11–32. Oxford University Press. Search in Google Scholar

Thomas, E. (2013). Supplier integration in new product development: Computer mediated communication, knowledge exchange and buyer performance. Industrial Marketing Management, 42(6), 890–899. https://doi.org/10.1016/j.indmarman.2013.05.01810.1016/j.indmarman.2013.05.018 Search in Google Scholar

Toader, A.F., Cantner, U., & Kessler, T. (2019). The effect of team mental models divergence on creative performance during situational changes. Creativity Research Journal, 31(1), 40–51. https://doi.org/10.1080/10400419.2019.157720610.1080/10400419.2019.1577206 Search in Google Scholar

Toader, A. F., & Kessler, T. (2018). Team mental models, team goal orientations, and information elaboration, predicting team creative performance. Creativity Research Journal, 30(4), 380–390. https://doi.org/10.1080/10400419.2018.1530912 Search in Google Scholar

Vernon, D., & Hocking, I. (2016). Beyond belief: Structured techniques prove more effective than a placebo intervention in a problem construction task. Thinking Skills and Creativity, 19, 153–159. https://doi.org/10.1016/j.tsc.2015.10.00910.1016/j.tsc.2015.10.009 Search in Google Scholar

Ward, T.B., Smith, S.M., & Finke, R.A. (1999). Creative cognition. In: J.C. Kaufman & R.J. Sternberg (Eds.), Handbook of Creativity, 189–212. Cambridge University Press. Search in Google Scholar

Wasche, V. (2020, November 19). Women, don’t turn your camera off for Zoom calls. Fast Company. https://www.fastcompany.com/90577160/women-dont-turn-your-camera-off-for-zoom-calls Search in Google Scholar

Weingart, L., Cronin, M., Houser, C., Cagan, J., & Vogel, C. (2005). Functional diversity and conflict in cross-functional product development teams: considering representational gaps and task characteristics. In L. Neider & C. Schriesheim (Eds.), Understanding Teams (pp. 89–100). IAP. Search in Google Scholar

Weingart, L.R., Todorova, G., & Cronin, M.A. (2008). Representational gaps, team integration and team creativity. Paper Presented at the Academy of Management 2008 Annual Meeting: The Questions We Ask, AOM 2008, Briarcliff Manor, NY. Search in Google Scholar

West, M.A., & Anderson, N.R. (1996). Innovation in top management teams. Journal of Applied Psychology, 81(6), 680–693. https://doi.org/10.1037/0021-9010.81.6.68010.1037/0021-9010.81.6.680 Search in Google Scholar

White, M. (2014). The management of virtual teams and virtual meetings. Business Information Review, 31(2), 111–117. https://doi.org/10.1177%2F026638211454097910.1177/0266382114540979 Search in Google Scholar

Zajac, S., Gregory, M.E., Bedwell, W.L., Kramer, W.S., & Salas, E. (2014). The cognitive underpinnings of adaptive team performance in ill-defined task situations: A closer look at team cognition. Organizational Psychology Review, 4(1), 49–73. https://doi.org/10.1177/204138661349278710.1177/2041386613492787 Search in Google Scholar

Recommended articles from Trend MD

Plan your remote conference with Sciendo